Royal Mail Special Delivery Guaranteed by 9am® and 1pm®
Guaranteed delivery next working day
Please note due to Coronavirus we’ve made the following changes:
From Monday 28 September we’ll be improving our timed guarantees for Special Delivery Guaranteed by 9am and 1pm services and will make the following changes:
• For items posted from Monday 28 September 2020 onwards, our guaranteed delivery for Special Delivery Guaranteed by 9.00am the next working day will change to by 11.00am the next working day*
• Our guaranteed delivery for Special Delivery Guaranteed by 1.00pm the next working day will change to by 4.00pm the next working day*.
• This includes items where a Saturday guarantee has been purchased.
For both services, we're no longer asking the recipient to sign for items delivered on or after Saturday 14 March 2020.
The recipient's name and confirmation of delivery can still be viewed at www.royalmail.com/track-your-item
Find out more at www.royalmail.com/coronavirus
*existing postcode exceptions apply
How to use this service
This service is available with a Business Parcels Account.
To access a Business Parcels Account, you need to send a minimum of 20 items per week.
Call us on 03457 950950 to set up your account today (Monday to Friday 8am-6pm).
Not ready for an account? You can still save if you buy postage online with Click & Drop.
You must drop off Special Delivery items before the latest acceptance time. Check our Special Delivery help page
Not a business? Special Delivery Guaranteed for personal customers
Parcel max weights:
Choose a shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.