Royal Mail Special Delivery Guaranteed by 9am® and 1pm®
Guaranteed delivery next working day
Changes to Special Delivery Guaranteed
From Thursday 24 December we reinstated our temporary timed guarantees for our Special Delivery Guaranteed by 9am and 1pm services.
- For items posted from Thursday 24 December 2020 onwards, our guaranteed delivery for Special Delivery Guaranteed by 9am the next working day will be by 11.00am the next working day*
- Our guaranteed delivery for Special Delivery Guaranteed by 1pm the next working day will be by 4.00pm the next working day*.
- This includes items where a Saturday guarantee has been purchased.
*existing postcode exceptions apply
Find out more about previous Special Delivery Guaranteed changes.
Due to the current coronavirus situation, we're no longer asking the recipient to sign for items delivered on or after Saturday 14 March 2020.
The recipient's name and confirmation of delivery can still be viewed at www.royalmail.com/track-your-item
Find out more at www.royalmail.com/coronavirus
How to use this service
This service is available with a Business Parcels Account.
To access a Business Parcels Account, you need to send a minimum of 20 items per week.
Call us on 03457 950950 to set up your account today (Monday to Friday 8am-6pm).
Not ready for an account? You can still save if you buy postage online with Click & Drop.
You must drop off Special Delivery items before the latest acceptance time. Check our Special Delivery help page
Not a business? Special Delivery Guaranteed for personal customers
Parcel max weights:
Choose a shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.