Royal Mail Special Delivery Guaranteed by 9am® and 1pm®
Guaranteed delivery next working day
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Please note
The health and safety of our colleagues and our customers is our number one priority and has been front of mind throughout the COVID-19 pandemic. To protect our people and customers, we continue to refrain from handing over hand-held devices to customers in cases when a signature is required. The recipient’s name and confirmation of delivery can still be viewed at royalmail.com/track-your-item
How to use this service
This service is available with a Business Parcels Account.
To access a Business Parcels Account, you need to send a minimum of 20 items per week.
Call us on 03457 950950 to set up your account today (Monday to Friday 8am-6pm).
Not ready for an account? You can still save if you buy postage online with Click & Drop.
You must drop off Special Delivery items before the latest acceptance time. Check our Special Delivery help page
Not a business? Special Delivery Guaranteed for personal customers
Parcel max weights:
2kg (9am)
10kg (1pm)
Choose a shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.
We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:
- Batteries
- Aerosols
- Perfumes or aftershaves
- Nail varnish, polish or gel
Check our list of all items prohibited and restricted by Royal Mail
Royal Mail terms and conditions (pdf, 338.76 KB)
Specific terms for parcels (pdf, 173.35 KB)
UK parcels user guide (pdf, 5.17 MB)
Save with a Business Parcels Account
Alternative services
Track your deliveries to their delivery point
Our standard untracked service