Royal Mail Special Delivery Guaranteed by 9am® and 1pm®
Guaranteed delivery next working day
We will continue to accept, prioritise and deliver as many Special Delivery Guaranteed by 9am or 1pm items as resources allow during industrial action. We cannot however guarantee delivery next day for items sent during periods of industrial action. We are therefore suspending the delivery guarantee for items posted from Thursday 25 August 2022, up to and including items sent on Thursday 1 September 2022 or for items sent between Wednesday 7 September 2022 up to and including items posted on Saturday 10 September 2022. Customers will not be able to claim for delay or consequential loss as a result of delay for items posted on these dates and which are not delivered on time.
How to use this service
This service is available with a Business Parcels Account.
To access a Business Parcels Account, you need to send a minimum of 20 items per week.
Call us on 03457 950950 to set up your account today (Monday to Friday 8am-6pm).
Not ready for an account? You can still save if you buy postage online with Click & Drop.
You must drop off Special Delivery items before the latest acceptance time. Check our Special Delivery help page
Not a business? Special Delivery Guaranteed for personal customers
Parcel max weights:
Choose a shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.