Enter your reference number

Fersiwn Cymraeg
Enter your reference number

Your reference number is between 9-27 characters and may be called a barcode or simply a reference.

Sending mail

Tracked™ 24 & 48™

Tracked label: reference number is below the barcode

Special Delivery Guaranteed™ 9am and 1pm

Special Delivery Guaranteed label: tracking number is at the bottom of the label

Royal Mail Signed For™

Signed For label: tracking number is at the bottom of the label

Post Office®

Post Office receipt: tracking number is beside the Barcode heading

Receiving mail

Want to check the progress of something that’s being sent to you? Ask the sender if it’s being sent via a Royal Mail service that provides tracking. Trackable services include Special Delivery Guaranteed™ and Tracked™. Whilst our Royal Mail Signed For™ service isn’t tracked throughout its journey, it provides the sender with confirmation of delivery with a signature after it’s been delivered.

International Tracked & Signed - Post Office® label

International Tracked & Signed label: tracking number is above the barcode

International Tracked & Signed - business label

International Tracked & Signed label: tracking number is in the box

International Tracked - Post Office® label

International Tracked: tracking number is above the barcode

International Tracked - business label

International Signed label: tracking number is above the barcode

International Signed - Post Office® label

International Signed label: tracking number is in the box

International Signed - business label

International Signed label: tracking number is above the barcode

Receiving mail

In the UK waiting for a parcel or letter to arrive from another country?
Ask the sender if it is being sent using a tracking service. If it is, you can track its progress once it reaches the UK. You can track its journey from overseas, on the relevant postal authorities’ website, if they provide that service.

Can’t find any tracking information?
Contact the sender, so they can make enquiries with the relevant postal authority, who will contact Royal Mail if they need to.

In another country waiting for something to arrive from the UK?
Ask the sender if it is being sent using a tracking or signature service. Services include International Tracked, International Signed and International Tracked & Signed. If you can’t find any information, contact the sender, so they can enquire on your behalf.

Find your reference number

Special Delivery Guaranteed

Special Delivery guaranteed label: tracking number is at the bottom of the label

Post Office® Receipt

Learn where to find your tracking number on your label, Post Office receipt or Something for you card.

You’ll find your reference number on your tracking label or Post Office® receipt.
More on finding reference numbers.

Recently Tracked Items

Got an account with us? Log in to see items you’ve recently tracked.

Worried your unopened post will tell people you’re away?

Let us look after your mail until you return.

Find out more about Keepsafe™

Moving house? Then it’s time to redirect your mail

Redirection will forward your mail and protect you from fraud.

Why Redirection is important to you