Products referenced in the above terms and conditions documents also have their own user guides, which you can access by clicking on the links below.
User Guides for products covered by these Terms and Conditions
|Parcel products||Marketing, publishing and
|International products||Other products
|Royal Mail parcels user guide (pdf, 1.63 MB)||
International Tracked Returns (pdf, 3.51 MB)
Response Services (pdf, 1.23 MB)
Products not covered by the Royal Mail general terms and conditions
The products listed below are not covered by the Royal Mail general terms and conditions. You can click on each link to learn more about that product.