Moving business premises

When your business moves, we’ll help you take your mail with you with a Business Redirection or Diversion

Moving business premises

When your business moves, we’ll help you take your mail with you with a Business Redirection or Diversion

Moving your business? Don’t miss any mail

  • Receive mail addressed to your old business address at your new address
  • Redirect mail to any UK or international address
  • A flexible solution for temporary or permanent moves

When your business moves - set up a Redirection

Please allow a minimum of 5 working days to set up your Redirection, but ideally give us 3 weeks’ notice. For security, we’ll send an acknowledgement letter to your old address to confirm the Redirection.

Make sure we’re aware of all the different organisation names you want covered by your Redirection. Also include abbreviations e.g. Royal Mail – RM. If you don’t, some mail may continue to be delivered to your old business address.

To apply for a Business Redirection, download our application form or pick one up from a Post Office® branch. Then fill in the form and submit it by post with ID and payment or at a Post Office® branch.

Download the Redirection application formpdf, 1.89 MB

Find your local Post Office

Got a question about your Redirection?

Help with your Business Redirection

Send your completed Business Redirection form by post to:

Royal Mail
Redirection Centre
Trent House
Media Way
STOKE-ON-TRENT
ST1 5ST

with a copy of your ID and a cheque, or take it to at a Post Office.  Accepted ID is listed on the form which you can download on this page.

Are there other companies based at your old address or you're only moving part of your business to new premises?

If you are moving from a multi-occupancy address (where there are other organisations) or if only part of your business is moving, you'll need to set up a Business Diversion rather than a Business Redirection to ensure your mail is sent to the correct address.

Business Diversion can be set up in just 10 working days, and you can forward mail to any UK address. The mail will be received at the correct address fast, as 1st class mail.

To setup a Business Diversion, you just need to print and fill out the application form, and post it back to us.

Download the Diversion application formpdf, 752.4 KB

 

Moving home?

Redirect your personal mail

Send your completed Business Diversion form by post to:

Royal Mail
Redirection Centre
Trent House
Media Way
STOKE-ON-TRENT
ST1 5ST

with a copy of your ID and a cheque, or take it to at a Post Office.  Accepted ID is listed on the form which you can download on this page.

Prices and downloads

How much does it cost?

Destination Duration             Price
UK address(1) Up to 3 months
Up to 6 months
Up to 1 year
£211
£313
£506
Overseas address - non-EU(2) Up to 3 months
Up to 6 months
Up to 1 year
£246
£381
£649
Overseas address - EU(3) Up to 3 months
Up to 6 months
Up to 1 year
£294
£456
£779

 

Please note, the table above shows price per business name.

(1) UK VAT exempt
(2) International Standard Non-EU prices are zero rated
(3) International Standard EU prices include VAT at the standard rate

Your Business Redirection can be set up for less than 3 months but this is the minimum payment length.  So if you're returning to the address in less than 3 months - that's fine we'll cancel at your requested date, but you'll be charged for 3.

If your business is known by different names, you'll need to pay for each of these.  You will also need to include any abbreviations of each individual business name, otherwise some of your mail may still go to the old address

Length Price
12 months £3,405.60
6 months £2,043.60
3 months £1,176

 

For help with Business Redirection or Diversion contact us

If you have an Account Manager they can also help

Monday to Friday, 8am to 6pm

03457 950 950
Calls may be recorded and monitored for training and compliance purposes.
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