Moving business premises

When your business moves, we’ll help you take your mail with you with a Business Redirection or Diversion

Moving business premises

When your business moves, we’ll help you take your mail with you with a Business Redirection or Diversion

Moving your business? Don’t miss any mail

  • Set up a Redirection to a new UK or international address
  • Get mail to your old address delivered to the correct address
  • Get a Redirection for up to 4 years
  • Set up a Diversion service if only part of your business is moving

Entire business move - set up a Redirection

Please allow a minimum of 5 working days to set up your Redirection, but ideally give us 3 weeks’ notice. For security, we’ll send an acknowledgement letter to your old address to confirm the Redirection.

Download the application formpdf, 1.89 MB

or

Pick up a Redirection form at your local Post Office

Help with setting up your Redirection

Send your completed form by post to:

Royal Mail Redirection Centre
PO Box 944
STOKE ON TRENT
ST1 5DB

with [a copy of your ID?] and a cheque, or take it to at a Post Office

Moving part of your business to new premises?

If only part of your business is moving to a different address, you can set up a Business Diversion so that all mail for that department is sent to the new address.

Business Diversion can be set up in just 10 working days, and you can forward mail to any UK address. The mail will be received at the correct address fast , as first class mail.

To setup a Business Diversion, you just need to print and fill out the application form, and send it with your cheque to:

Royal Mail
Diversion Team
PO Box 944
STOKE ON TRENT
ST1 5ST

Download the Diversion application formpdf, 752.4 KB

The minimum contract period is three months and, subject to fair usage, there is no maximum length of contract. You will be offered a renewal at the end of your existing contract period, until you cancel the service.

If you have a PO Box™, we limit Diversion services to 15 months. 

You can cancel your Diversion by writing to the Diversion Team. Fees are not pro rata, so we don’t offer refunds for any cancelled service. We will attempt to process your cancellation as quickly as possible, but it should take no more than five working days from receiving your letter.

Call us to find out more about Business Redirection & Diversion

Call us

08457 950 950
Monday to Friday, 8am to 6pm

Prices and downloads

How much does it cost?

Destination Duration             Price
UK address(1) Up to 3 months
Up to 6 months
Up to 1 year
£211
£313
£506
Overseas address - non-EU(2) Up to 3 months
Up to 6 months
Up to 1 year
£246
£381
£649
Overseas address - EU(3) Up to 3 months
Up to 6 months
Up to 1 year
£294
£456
£779
Length Price
12 months £3,405.60
6 months £2,043.60
3 months £1,176

 

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Business PO Box®