Moving Business Premises

Whether you are moving business temporarily or permanently, we’ll help you take your mail with you with a Business Redirection or Diversion

Moving Business Premises

Whether you are moving business temporarily or permanently, we’ll help you take your mail with you with a Business Redirection or Diversion

Moving your business? Don’t miss any mail

  • Receive mail addressed to your old business address at your new address
  • Redirect mail to any UK or international address
  • A flexible solution for temporary or permanent moves
Business Redirection Business Diversion
Suitable for when your whole business is moving and the business is not located in a multi-occupancy building (more than one business to a single delivery point). Suitable if only part of your business is moving or if your business is located in a multi-occupancy building (more than one business to a single delivery point).

Business Redirection

If you are moving from one business premises to the next or if your business is closing temporarily or permanently due to COVID-19, we’ll help get your important mail delivered to your preferred address for less that £1.45 a day*.

Your customers and suppliers need to reach you and invoices, new orders, customer correspondence and employee documents must keep getting through, so you don’t miss an important communication.

You can trust us to help you get all your mail. Whether you’re switching offices temporarily or permanently, the Business Redirection service means that your customers and partners can follow you wherever you go.

A Business Redirection is suitable for businesses where the whole business is moving and businesses that are not located in a multi-occupancy building (more than one business to a single delivery point). If you are located in a multi-occupancy building or only part of your business is moving the Business Diversion service will ensure your mail follows you where you go.

We will do our very best to get your Redirection set up as soon as possible, though it could take as long as five working days. Please make sure we’re aware of all the different organisation names you want covered by your Redirection. Also include abbreviations e.g. Royal Mail – RM. If you don’t, some mail may continue to be delivered to your original business address. Apply for a Business Redirection online by clicking on the button below.
 

How much does it cost?

Business Redirection - Price per trading name
Destination Duration             Price
UK address(1) Up to 3 months
Up to 6 months
Up to 1 year
£216
£321
£519
Overseas address - non-EU(2) Up to 3 months
Up to 6 months
Up to 1 year
£252
£391
£666
Overseas address - EU(3) Up to 3 months
Up to 6 months
Up to 1 year
£300
£468
£798

 

Please note, the table above shows the price per trading name, abbreviations of trading names are free (e.g. Royal Mail and RM would incur one Business Redirection fee)

(1) UK VAT exempt
(2) International Standard Non-EU prices are zero rated
(3) International Standard EU prices include VAT at the standard rate

Apply online

 

 

Business Diversion

If only part of your Business is moving or you are in a multi-occupancy building (more than one business to a single delivery point), the Business Diversion service will ensure your mail moves with you, temporarily or permanently.

Following recent Government restrictions due to COVID-19, we understand that your business may need to close one or more of its sites, or move out from shared premises. Setting up a Diversion will help us divert your important mail to any UK address, such as another one of your premises that is remaining open. Setting up a Diversion prevents your mail from being left for a long period of time and avoids the risk of theft and identity fraud. We will get it set up for you as soon as we can, so you will get your mail fast, as it will be dealt with as first class. You also won’t have to leave your home as the mail will come straight to your door, which is extra peace of mind if you are self-isolating. Diversions are available for 3, 6 and 12 months and if your business has fewer than 50 employees, you can apply for a Small Business Diversion.

 

How much does it cost?

Business Diversion - Price per department name, business name or response licence number
Length Price
12 months £3,492
6 months £2,094
3 months £1,206

 
Prices are inclusive of VAT

 

Small Business Diversion (if your business has fewer than 50 employees) - Price per department name, business name or response license number
Length Price
12 months £622.80
6 months £385.20
3 months £259.20

 
Prices are inclusive of VAT

 

Diversion application formpdf, 960.98 KB

Prices and downloads

How much does it cost?

Destination Duration             Price
UK address(1) Up to 3 months
Up to 6 months
Up to 1 year
£216
£321
£519
Overseas address - non-EU(2) Up to 3 months
Up to 6 months
Up to 1 year
£252
£391
£666
Overseas address - EU(3) Up to 3 months
Up to 6 months
Up to 1 year
£300
£468
£798

 

Please note, the table above shows price per business name.

(1) UK VAT exempt
(2) International Standard Non-EU prices are zero rated
(3) International Standard EU prices include VAT at the standard rate

Your Business Redirection can be set up for less than 3 months but this is the minimum payment length.  So if you're returning to the address in less than 3 months - that's fine we'll cancel at your requested date, but you'll be charged for 3.

If your business is known by different names, you'll need to pay for each of these.  You will also need to include any abbreviations of each individual business name, otherwise some of your mail may still go to the old address

 

Business Diversion - Price per department name, business name or response licence number
Length Price
12 months £3,492
6 months £2,094
3 months £1,206

 
Prices are inclusive of VAT

 

Small Business Diversion (if your business has fewer than 50 employees) - Price per department name, business name or response license number
Length Price
12 months £622.80
6 months £385.20
3 months £259.20

 
Prices are inclusive of VAT

 

For help with Business Redirection or Diversion contact us

If you have an Account Manager they can also help

Monday to Friday, 8am to 6pm

03457 950 950
Calls may be recorded and monitored for training and compliance purposes.
We’ll look after your mail when your business is closed
Business Keepsafe
Keep your business address private and get a professional look
Business PO Box®

* Based on a 12 month contract at £519. Business Redirection pricing is available on this page.

Coronavirus – Helping businesses adapt

We have a range of services if your business premises are closed as well as support and advice to help businesses who want to move to ecommerce
More information