Service Update

We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

• Abergavenny DO (NP7, NP8) 
• Ashington DO (NE22, NE62-NE64)
• Barry DO (CF63)
• Blyth DO (NE24)
• Brierley Hill DO (DY5)
• Calderway DO (WF12-WF14)
• Cambridge DO (CB1-CB5, CB21-CB25)
• Carmarthen DO (SA17, SA31, SA32, SA33)
• Deal DO (CT14)
• Dudley DO (DY1-DY3)
• Ebbw Vale DO (NP23)
• Frinton on Sea DO (CO13, CO14)
• Gosforth DO (NE3, NE13)
• Heswall DO (CH31, CH60, CH61)
• Llangefni DO (LL62-LL78)
• Llanrwst DO (LL24, LL25, LL26, LL27)
• Milton Keynes Kiln Farm DO (MK8, MK11-MK14, MK19)
• Minehead DO (TA22, TA23 and TA24)
• Mold DO (CH7)
• Mumbles DO (SA3)
• Penarth DO (CF64)
• Portslade DO (BN41, BN42)
• Rugeley DO (WS15)
• St Helens DO (WA9-WA11)
• Stalybridge SUDU (SK15)
• Stourport On Severn DO (DY13)
• Tipton DO (DY4)
• Tiverton DO (EX16, EX18)
• Wallingford DO (OX10, OX49)
• Wednesbury DO (WS10)
• Wolverhampton NE DO (WV11, WV12)

If you need to collect an item for which we've left a 'Something for you' card, please check royalmail.com/services-near-you for details of our Customer Service Point locations and opening hours.

Belfast will host Fleadh Cheoil na hÉireann, the world's largest celebration of Irish music and culture, for the first time from Sunday, 2 August to Sunday, 9 August 2026.

Due to road closures and significantly restricted vehicle access, our services will be temporarily disrupted in the BT1-3 and BT7-9 postcode areas.

We will make every effort to maintain services during periods when access to the event area is permitted. Deliveries will take place between 4am and 8am throughout the event. Where we are unable to access an address due to road restrictions, we will attempt delivery at the next available opportunity.

Limited collections from post boxes, Post Office branches and Collect+ locations will take place each day where access permits.

Customers who wish to drop off mail at Belfast Delivery Office, 7-13 Tomb Street, BT1 1AA. can do so between 4pm and 6pm on Monday, 3 August, in addition to the usual opening hours.

To find opening times for posting locations, please visit royalmail.com/services-near-you.

During adverse weather, such as snow, icy conditions, or flooding, we may sometimes be unable to safely access certain streets or addresses. When this happens, we may need to temporarily adjust or pause services in those areas.
 
Because the weather can quickly change, we continually monitor the conditions and undertake risk assessments to ensure we’re doing all we can to maintain mail deliveries and our other services, while protecting the safety of our posties - which is our priority.
 
Please be assured, we will do everything we can to maintain and restore services where it’s safe to do so.

Public and local holidays

We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays. (Please note: Local holidays are subject to change).

Please use the links below to see the public and local holidays and how they will affect our services.

England and Wales 2026

Northern Ireland 2026 

Scotland 2026

England and Wales 2026

Northern Ireland 2026

Scotland 2026

To find out about the latest incidents affecting post across the world, please visit our International Incident Bulletin page.

Customers sending items requiring a customs declaration (such as goods or gifts) internationally are asked to purchase postage online, through shipping solutions or over the counter at Post Office branches rather than using stamps or meters.

In addition to the Tracking information available through the Royal Mail website, senders and recipients may be able to access additional tracking information on the destination posts webpages.

Keep up to date with information about Royal Mail services in your local area. Sign-up to receive our service alerts.