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Order mail supplies
Business customers can apply for free mail supplies such as labels, ties and bags
Royal Mail business customer? No need to pay for supplies like mail bags and labels.
Check your eligibility:
- Are you registered on royalmail.com?
- Are you a Business Posting Account or Franking & Metering customer?
Eligible? Here's how to apply for access:
- Fill in the application form
- We’ll review your application
- If successful, you’ll be set up and ready to go within around 48 hours
- Choose supplies free of charge from our Royal Mail shop
Already got access?
How to order mail supplies
About free mail supplies
Mail supplies can only be delivered to addresses within the UK
- No hidden costs: One less business expense to think about
- Easy re-ordering: Save your order details to use again
- Clear confirmation: We’ll email you to confirm your order and dispatch day
- Quick delivery: They'll arrive in up to 5 working days
Supplies available include:
- Tracked 24/48 bag labels
- Barcode labels
- Customer collection receipts
- Mail bags
- Plastic mail bag ties
Online Mail Supplies Help Hub
Business customers can apply for free mail supplies such as labels, ties and bags to help them post their items with us. For Mail Supplies help, please click here.
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Terms and conditions apply.
Use of mail consumables (table 1)
From 7 April 2025, we will update the terms and conditions which apply to the ordering and use of mail consumables to clarify that certain mail consumables, such as thermal labels, must only be used for items sent using specific products.
| Product | Product code | Consumables available |
|---|---|---|
| Royal Mail 24 | CRL, SU1, SU2, SU3, FS1, FS7, PK1, PK3, PK7, PK9, PPF, RM1, RM2, RM5 | Thermal Labels, 1st Class PPI Bag Labels, 2nd Class PPI Bag Labels, CCR Customer Collection Receipt |
| Royal Mail 48 | CRL, SU1, SU2, SU3, FS1, FS8, PK0, PK2, PK4, PK8, RM3, RM6, PPF | Thermal Labels, 1st Class PPI Bag Labels, 2nd Class PPI Bag Labels, CCR Customer Collection Receipt |
| 1st and 2nd Class Account Mail | STL | 1st Class PPI Bag Labels, 2nd Class PPI Bag Labels, CCR Customer Collection Receipt |
| Royal Mail Tracked 24 | TPA, TPC, TPM, TPN, TRM, TRN | Thermal Labels, RM24 Tracked Bag and York Labels, ID8000 Consumer Commodity Labels, Lithium Battery Handling Labels, Limited Quantity Dangerous Goods York Labels |
| Royal Mail Tracked 48 | TPB, TPD, TPL, TPS, TRL, TRS | Thermal Labels, RM48 Tracked Bag and York Labels, ID8000 Consumer Commodity Labels, Lithium Battery Handling Labels, Limited Quantity Dangerous Goods York Labels |
| Royal Mail Tracked Returns 24 | TSN | Thermal Labels |
| Royal Mail Tracked Returns 48 | TSS | Thermal Labels |
| Royal Mail Special Delivery Guaranteed by 9am | SD4, SD5, SD6, SDE, SDF, SDG, SDM, SDN SDQ | Thermal Labels, C4 Envelopes, Priority Service Pouch, SD Pouch Seals, ID8000 Consumer Commodity Labels, Lithium Battery Handling Labels, Limited Quantity Dangerous Goods York Labels, SD Delivery Despatch Book |
| Royal Mail Special Delivery Guaranteed by end of day | SEB, SEC, SED, SDY, SDZ, SEA, SDV, SDW, SDX, SEQ, SER, SES | Thermal Labels, Priority Service Pouch, SD Pouch Seals, ID8000 Consumer Commodity Labels, Lithium Battery Handling Labels, Limited Quantity Dangerous Goods York Labels, SD Delivery Despatch Book |
| Royal Mail Advertising Mail | CLN, EBD, EBE, EBF, EBU, LOA, LOB, LOC, LOG, UNC, UND, UNK, UNL | CCR Customer Collection Receipt, Mailmark Letter Guide |
| Royal Mail Publishing Mail | EBP, EBQ, LOM, LON | CCR Customer Collection Receipt, Mailmark Letter Guide |
| Royal Mail Business Mail | EBC, EBA, EBB, EBR, EBS, LOH, LOI, LOJ, UNA, UNB, UNI, UNJ | CCR Customer Collection Receipt, Mailmark Letter Guide |
| Royal Mail Subscription Mail | PQC, PQD, SBA, SBB | CCR Customer Collection Receipt, Mailmark Letter Guide |
| International Business Tracked | LLH, MTK, BXF, BXC, MP1, MP4, MP7, MP8, HUB, HVE, HVK, HVL, MPR, MT1, MPL, MPO | Thermal Labels and Bag Labels, Plastic Envelopes for Use with Customs Documents, High Value Customs Labels, Ireland Direct Bag Label, Zone & Format Bag Labels, Int Business Services Format Template. Business Tracked, Signed and Tracked & Signed Bag and York Labels, Priority Service Pouch |
| International Business Tracked & Signed | LLG, MTG, MTA, MTB, MTE, MTF, MTV, MTC, MPM, MPP | Thermal Labels and Bag Labels, Plastic Envelopes for Use with Customs Documents, High Value Customs Labels, Ireland Direct Bag Label, Zone & Format Bag Labels, Int Business Services Format Template. Business Tracked, Signed and Tracked & Signed Bag and York Labels, Priority Service Pouch |
| International Business Signed | LLI, MTO, MP5, MP6, MP9, MP0, MTM, MPN, MTP | Thermal Labels and Bag Labels, Plastic Envelopes for Use with Customs Documents, High Value Customs Labels, Ireland Direct Bag Label, Zone & Format Bag Labels, Int Business Services Format Template. Business Tracked, Signed and Tracked & Signed Bag and York Labels, Priority Service Pouch |
| International Business Untracked | IG1, DG4, BXB, IE1, DE4, DW1, DE6, WP1, IP1, DP3, PS5, PSA, BP1, BP2, WG1, IG4, DP6, PS7, PSB, BG1, BG2 | Thermal Labels and Bag Labels, Plastic Envelopes for Use with Customs Documents, High Value Customs Labels, Int Business Services Format Template, Zone & Format Bag Labels, Ireland Direct Bag Labels |