UK parcel and letter services

Ways to ship parcels and letters in the UK

Compare our different UK shipping services for businesses sending parcels and letters.

Not a business? See consumer services

End-to-end tracking

Royal Mail Tracked 24 and 48

Track from posting to delivery
Max 30kg

Features

  • End-to-end tracking for sender and recipient
  • Free collection and free management reporting
  • Predicted day and estimated time of delivery by SMS and/or email

Options

  • Signature on delivery
  • Safeplace delivery
  • Post Office collection available through Local Collect
Visit Royal Mail Tracked 24 and 48
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
eg. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
eg. A4 documents, magazines, CD and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
eg. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
*Length + 2x diameter must be under 104cm and under 90cm long

Ready to send?

Send 1,000 Tracked items per year

Best for valuable items

Royal Mail Special Delivery Guaranteed by 9am® and 1pm®

Guaranteed delivery next working day
Max 2kg (9am) 10kg (1pm)

Features

  • End-to-end tracking
  • Signature on delivery
  • Guaranteed next working day - or get your money  back
  • SMS or email notification of delivery day

Options

  • Saturday delivery
  • Compensation cover up to £2,500
  • Consequential loss cover up to a maximum of £10,000
  • Post Office collection through Local Collect
Visit Royal Mail Special Delivery Guaranteed by 9am® and 1pm®
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
eg. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
eg. A4 documents, magazines, CD and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
eg. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
*Length + 2x diameter must be under 104cm and under 90cm long

Ready to send?

Send more than 20 items a week

Best for speed

Royal Mail Sameday

Urgent parcels delivered today
Max 1350kg

Features

  • Real-time satellite tracking
  • Email delivery confirmation
  • 24 hours a day, 7 days a week, 365 days a year

Options

  • Multi-drop
  • Wait and return
  • Evening delivery
  • Compensation up to £10,000
  • Regular deliveries available
Visit Royal Mail Sameday

Ready to send?

Any number of letters and parcels

Cost-effective for large volumes

Royal Mail 24® and 48®

Cost-effective parcel delivery with delivery aim
Max 20kg (24) 2kg (48)

Features

  • Online delivery confirmation
  • Discounts for large volumes & pre-sorted mail

Options

  • Signature on delivery with Royal Mail Signed For
  • Customer collection from Post Office with Local Collect
  • Free collection if you spend £15,000 per year
Visit Royal Mail 24® and 48®
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
eg. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
eg. A4 documents, magazines, CD and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
eg. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
*Length + 2x diameter must be under 104cm and under 90cm long

Ready to send?

Send at least 1.000 parcels per year

Best value

Royal Mail 1st and 2nd Class

Reliable delivery service
Max 20kg (1st) 1kg (2nd)

Features

  • Fast, reliable delivery for letters and parcels up to 20kg
  • Online delivery confirmation (parcels only)
  • Delivery aim includes Saturday
  • No minimum entry level - send any number of items

Options

  • Signature on delivery with Royal Mail Signed For®
Visit Royal Mail 1st and 2nd Class
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
eg. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
eg. A4 documents, magazines, CD and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
eg. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
*Length + 2x diameter must be under 104cm and under 90cm long

Ready to send?

Send any number of parcels up to 20kg each for 1st Class

Guaranteed next day returns

Royal Mail Special Delivery Guaranteed Returns

Fast, reliable way to return valuable of urgent items
Max 10kg

Features

  • End-to-end tracking
  • Guaranteed returns by 1pm next working day
  • Signature on delivery
  • Compensation cover up to £750 included Offer your customer free guaranteed returns
  • Offer your customers returns from 11,500 Post Office branches

Options

  • Enhanced compensation available up to £2,500
Visit Royal Mail Special Delivery Guaranteed Returns
Parcel
Max L 61cm x W 46cm x D 46cm
eg. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
*Length + 2x diameter must be under 104cm and under 90cm long

Ready to send?

Any number of parcels up to 10kg each

Track returns

Royal Mail Tracked Returns

End-to-end tracked returns service
Max 30kg

Features

  • End-to-end tracking
  • Print returns labels With Labels to Go at 11,500 Post Office branches or 1,200 Royal Mail Customer Service Points
  • Up to date reporting to help manage stock
  • Easy to use online portal to generate labels
  • Up to £100 inclusive compensation

Options

  • Choose between our 24 hour service or 48 hour service to best fit your needs
Visit Royal Mail Tracked Returns
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
eg. Greetings cards, personal letters and postcards

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
eg. A4 documents, magazines, CD and DVDs

Parcel
Max L 61cm x W 46cm x D 46cm
eg. Gifts, shoes, heavy or bulky items

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
*Length + 2x diameter must be under 104cm and under 90cm long

Ready to send?

Send more than 20 items a week

Parcelforce services
For sending items up to 30kg

Restrictions and prohibitions

Check what can be sent in business mail and parcels
Find out more