Royal Mail Tracked 24 and 48

Track from posting to delivery


  • End-to-end tracking for sender and recipient
  • Free collection and free management reporting
  • Predicted day and estimated time of delivery by SMS and/or email


  • Signature on delivery
  • Safeplace delivery
  • Use Local Collect to offer click & collect options at 10,000 Post Offices and 1,200 Royal Mail Customer Service Points

How to use this service

This service is available with a Business Parcels Account.

Find out about an account

To access Royal Mail Tracked 24® and Royal Mail Tracked 48®, you need to send a minimum of 1,000 items per year, per site, across UK, International Tracking and Signature and Tracked Returns services.

Call us on 08457 950 950 to set up your account today.

Not ready for an account? You can still save if you buy postage online now with Click & Drop.

Buy with Click & Drop now



Max L 61cm
x W 46cm
x D 46cm

eg. Gifts, shoes, heavy or bulky items


Parcel max weight: 30kg


Tubes and Rolls

Max 2kg |
Max L 90cm
x W *
x D *

The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm.



Choose a shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.

Compare parcel shipping solutions

We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:

  • Batteries
  • Aerosols
  • Perfumes or aftershaves
  • Nail varnish, polish or gel

Check our list of all items prohibited and restricted by Royal Mail (pdf, 1.81 MB)

Royal Mail terms and conditions (pdf, 571.59 KB)

Specific terms for parcels (pdf, 124.29 KB)

UK parcels user guide (pdf, 1.35 MB)

Save with a Business Parcels Account

You just need to send over 20 parcels a week
Business Parcels Account

Buy postage to anywhere right now

With our convenient tool Click & Drop
Click & Drop

Apply for free mail supplies

Business customers get free labels, ties and bags
Mail supplies

Alternative services

Need your parcel guaranteed to arrive tomorrow?

Royal Mail Special Delivery Guaranteed


For fast, inexpensive delivery

Royal Mail 1st and 2nd Class

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