Royal Mail Tracked 24®

Tracking to delivery point and next-day delivery

Features

  • Get parcel collection for £0 when you buy your online Tracked 24 and Tracked 48 postage.
  • We can even bring your labels too.
  • Tracking to delivery point
  • SMS or email notifications to recipients
  • Next working day delivery aim
  • Buy Tracked 24 or 48 postage online for the same price as offline 1st or 2nd Class postage.*
  • Compensation cover up to £100
  • Change your delivery options before delivery is attempted
  • Sunday parcel deliveries
     

Options

  • Signature on delivery
  • Flexible delivery options available - including Safeplace and Delivery to a preferred neighbour
  • Use Age Verification for extra peace of mind that your item arrives in the right hands

How to use this service

Tracked 24 and 48 can only be bought online. Buy your postage online and book a collection from your door. We can even bring your label too!

Alternatively, you can choose to print and apply your own label and drop your Tracked 24 items off at a Post Office or at a Parcel Postbox near you.

Buy postage now

Prices, terms and conditions

  1. Buy Tracked 24 and 48 online using Click and Drop and enjoy £0 parcel collection
  2. Print your postage at home, or opt for your postie to bring your label
  3. We’ll take it from here!

If you’d prefer, you can now drop your Tracked 24 and 48 items off at a Post Office or alternatively at a Parcel Postbox. You will need to print and apply your own postage label in this instance.

Every Tracked 24 item is covered against loss or damage up to £100 or the value of the item, whichever is lower.
Compensation for valuables, such as money and jewellery is not available on this service, use Special Delivery Guaranteed if you're sending valuable items.

Size Weight up to and including Tracked 24 Tracked 24 with Signature Tracked 24 with Age Verification
Large Letter 750g £3.30* £4.14* N/A
Small parcel 2kg £4.45* £4.81* £7.33*
Medium parcel 2kg £6.95* £7.31* £9.83*
Medium parcel 10kg £7.95* £8.31* £10.83*
Medium parcel 20kg £12.95* £13.31* £15.83*

 
Prices include VAT

*Promotional pricing available between 04:00 on 01.02.2023 and 23:59 on 02.04.2023 on Tracked 24 & Tracked 48 online postage only (non-account product). Promotion does not apply to Tracked 24 & Tracked 48 account postage.

Large Letter

Max 750g |
Max L 35.3cm
x W 25cm
x D 2.5cm

E.g. Magazines, CDs and DVDs

 

Small Parcel

Max 2kg |
Max L 45cm
x W 35cm
x D 16cm

e.g. Handbags, shoes and board games

 

Medium parcel

Max 20kg |
Max L 61cm
x W 46cm
x D 46cm

e.g. Heavy or bulky items

Tubes and Rolls

Max 2kg |
Max L 90cm
x W *
x D *

The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:

  • Batteries
  • Aerosols
  • Perfumes or aftershaves
  • Nail varnish, polish or gel

Check our list of prohibited and restricted items

If you would like to fully-track your letters and parcels or ensure a guaranteed delivery time, we have more services that may suit you.

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Business customer?

If you're a business looking to post, compare our services and find out about our business pricing 

Business services

Urgent or valuable item?

Special Delivery Guaranteed by 9am
Find out more

International delivery

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*Promotional pricing available between 04:00 on 01.02.2023 and 23:59 on 02.04.2023 on Tracked 24 & Tracked 48 online postage only (non-account product). Promotion does not apply to Tracked 24 & Tracked 48 account postage.