Royal Mail Tracked 24®

Tracking to delivery point and next-day delivery


  • Tracking to delivery point
  • SMS or email notifications to recipients
  • Next working day delivery aim
  • Compensation cover up to £100
  • Change your delivery options before delivery is attempted


  • Signature on delivery
  • Flexible delivery options available - including Safeplace and Delivery to a preferred neighbour
  • Use Age Verification for extra peace of mind that your item arrives in the right hands

Please note

The health and safety of our colleagues and our customers is our number one priority and has been front of mind throughout the COVID-19 pandemic. To protect our people and customers, we continue to refrain from handing over hand-held devices to customers in cases when a signature is required. The recipient’s name and confirmation of delivery can still be viewed at

How to use this service

Buy now with Click & Drop

Tracked 24 and 48 can only be bought online. You can stick your label to your item, or we can print if for you for free at a Customer Service Point where you can drop your item off too. Help with where you can post/drop off your item


Or why not buy postage using our new app? Get the App

Prices, terms and conditions

  1. Buy Tracked 24 and 48 online using Click & Drop
  2. Print your postage at home, or bring your item to a Customer Service Point and we'll print it for you, scanning the QR code you’ve received in your email confirmation
  3. Drop off your item at the Customer Service Point too. Please note - you can't post items using Tracked 24 and 48 at a Post Office
Size Weight up to and including Tracked 24 Tracked 24 with Signature Tracked 24 with Age Verification
Letter 750g £4.02 £4.86 N/A
Small parcel 1kg £5.46 £5.82 £8.34
Small parcel 2kg £7.80 £8.16 £10.68
Medium parcel 1kg £8.46 £8.82 £11.34
Medium parcel 2kg £11.94 £12.30 £14.82
Medium parcel 5kg £18.00 £18.36 £20.88
Medium parcel 10kg £21.60 £21.96 £24.48
Medium parcel 20kg £33.60 £33.96 £36.48

Prices include VAT

Large Letter

Max 750g |
Max L 35.3cm
x W 25cm
x D 2.5cm

E.g. Magazines, CDs and DVDs


Small Parcel

Max 2kg |
Max L 45cm
x W 35cm
x D 16cm

e.g. Handbags, shoes and board games


Medium parcel

Max 20kg |
Max L 61cm
x W 46cm
x D 46cm

e.g. Heavy or bulky items

Tubes and Rolls

Max 2kg |
Max L 90cm
x W *
x D *

The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:

  • Batteries
  • Aerosols
  • Perfumes or aftershaves
  • Nail varnish, polish or gel

Check our list of prohibited and restricted items

If you would like to fully-track your letters and parcels or ensure a guaranteed delivery time, we have more services that may suit you.

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If you're a business looking to post, compare our services and find out about our business pricing 

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