International Business Signed

Signature on delivery and tracking within the UK

Features

  • Signature on delivery
  • Items tracked until they leave the UK
  • Free returns for undelivered items
  • Discounted rates with a business account
  • Compensation cover up to £50

Options

  • Additional compensation up to £250
  • *send printed papers up to 5kg to most countries

How to use this service

This service is only available with an International Business Account.

To qualify to use this service:

  • spend a minimum of £5,000 each year across International Business services
  • or send a minimum of 1,000 Tracked or Signed items per year (Royal Mail Tracked 24, Royal Mail Tracked 48, Royal Mail Tracked Returns, International Business Tracked, International Business Signed and International Tracked Returns)

Already have an account? Contact your account manager, and they can help you access this service.

Find out about an account

Not ready for an account? You can buy postage online now with Click & Drop.

Send now on Click & Drop

Download our International Business Parcels user guidepdf, 2.89 MB

Download our International Business Mail user guidepdf, 1.85 MB

Letter

Max 100g |
Max L 24cm
x W 16.5cm
x D 0.5cm

e.g. Greetings cards, personal letters and postcards

 

Large Letter

Max 500g |
Max L 38.1cm
x W 30.5cm
x D 2cm

e.g. magazines, CDs and DVDs

 

Parcel

Max 2kg |
Max L 60cm
x W *
x D *

*L+D+W must be under 90cm

 

Tubes and Rolls

Max 2kg |
Max L 90cm
x W *
x D *

The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

 

*You can send printed papers up to 5kg to all countries except Canada and Cambodia.

On 24 December 2020, the UK and the EU reached an agreement on how to trade (the Trade and Cooperation Agreement). It entered into force on 1 January 2021. As a result of the agreement, the UK is no longer part of the EU’s single market and customs union and new rules apply. 

From 1 January 2021, the UK has extended the rules which applied to non-EU postal items before. Similarly, the EU now treats postal items from the UK as it did non-EU items before. This means there may be changes to how you send and receive items from abroad.

For more information on how sending and receiving items to the EU may be impacted from 1 January 2021, please click here.
 

Electronic Customs Pre-advice Data

It is now mandatory to provide electronic customs pre-advice data and an S10 barcode when you ship abroad.

Use one of our data-compliant shipping platforms – Click & Drop, Pro Shipping or API shipping – to automate this process and take the stress out of electronic customs.

We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:

  • Batteries
  • Aerosols
  • Perfumes or aftershaves
  • Nail varnish, polish or gel

Check our prohibitions and restrictions guide.

It’s also your responsibility to check the prohibited and restricted items for your destination country.

Choose a parcel shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.

Compare parcel shipping solutions

Save with a Business Account

Spend over £5k a year on international parcels and mail?
Find out more

Buy postage to anywhere right now

With our convenient online tool Click & Drop
Find out more

Apply for free mail supplies

Business customers get free labels, ties and bags
Find out more

Alternative services

International Business Standard Priority

Faster than Economy, with the same great worldwide coverage

 

International Business Tracked and Signed

A secure service for complete peace of mind

Export with Royal Mail

Starting to export, scaling up, or already shipping huge volumes overseas?
Export now