International Business Tracked and Signed
A secure service for complete peace of mind
How to use this service
This service is only available with an International Business Account.
To qualify to use this service:
- Spend a minimum of £5,000 each year across International Business services
- OR send a minimum of 1,000 Tracked or Signed items per year (Royal Mail Tracked 24, Royal Mail Tracked 48, Royal Mail Tracked Returns, International Business Tracked, International Business Signed and International Tracked Returns)
Already have an account? Contact your account manager, and they can help you access this service.
Not ready for an account? You can buy postage online now with Click & Drop.
*You can send printed papers up to 5kg to all countries except Canada and Cambodia.
You may also use this service for any contents (but not restricted or prohibited items) up to 5kg in weight to: Austria, Bulgaria, Czech Republic, Germany, Greece, Hungary, Luxembourg, Poland, Portugal, Romania, Slovakia Slovenia and Thailand.
On 24 December 2020, the UK and the EU reached an agreement on how to trade (the Trade and Cooperation Agreement). It entered into force on 1 January 2021. As a result of the agreement, the UK is no longer part of the EU’s single market and customs union and new rules apply.
From 1 January 2021, the UK has extended the rules which applied to non-EU postal items before. Similarly, the EU now treats postal items from the UK as it did non-EU items before. This means there may be changes to how you send and receive items from abroad.
For more information on how sending and receiving items to the EU may be impacted from 1 January 2021, please click here.
Electronic Customs Pre-advice Data
It is now mandatory to provide electronic customs pre-advice data and an S10 barcode when you ship abroad.
We restrict or prohibit certain items from our network. However, when you use International Tracked and Signed to ship to some countries in Europe, you can send certain ‘dangerous’ items that are usually prohibited, including:
- perfumes or aftershaves and
- nail varnish, polish or gel.
See the International Business Parcels user guide (pdf, 2.89 MB) for details.
Check our prohibitions and restrictions guide.
It’s also your responsibility to check the prohibited and restricted items for your destination country.
Choose a parcel shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.