International Business Tracked
Tracked to delivery point
How to use this service
This service is only available with an International Business Account.
To qualify to use this service:
- spend a minimum of £5,000 each year across International Business services
- or send a minimum of 1,000 Tracked or Signed items per year (Royal Mail Tracked 24, Royal Mail Tracked 48, Royal Mail Tracked Returns, International Business Tracked, International Business Signed and International Tracked Returns)
Already have an account? Contact your account manager, and they can help you access this service.
Not ready for an account? You can buy postage online now with Click & Drop.
*You can send printed papers up to 5kg to some destinations.
You may also use this service for any contents (but not restricted or prohibited items) to Cyprus, Czech Republic, Denmark, Gibraltar, Taiwan, Ireland, Israel, Thailand and Portugal.
With the international trading landscape changing significantly over the past few years, providing the correct customs data is more important than ever.
Electronic Customs Pre-advice Data
It is now mandatory to provide electronic customs pre-advice data and an S10 barcode when you ship abroad. You are also required to provide a CN22 or CN23 and the information electronically in the pre advice you send to us.
Some countries are applying penalties and delaying or returning items that are sent without the required electronic data and physical S10 barcode attached.
Why are we asking you to provide electronic customs data?
Electronic customs data is required to make sure that existing, emerging and future legislative, security and customs requirements overseas are met. The Universal Postal Union (UPU) requests that customs forms are completed accurately and in full. This will include the sender and recipient information and details on the contents within the parcel. Doing so can help enable a more efficient customs clearance process abroad and lead to faster delivery times.
We restrict or prohibit certain items from our network. You are advised to carefully read the restrictions on items like:
- Perfumes or aftershaves
- Nail varnish, polish or gel
Check our prohibitions and restrictions guide.
It’s also your responsibility to check the prohibited and restricted items for your destination country.
Choose a parcel shipping solution to suit you – whether you’re sending a one-off parcel or shipping thousands of packages every week.