Service Points
Our Service Point network makes your life easier when collecting, sending and returning parcels. You can choose from Parcel Lockers, Postboxes, or Shops with 130,000 nationwide.
Service Points available for you
Shops
Take advantage of our wide network of Royal Mail Shops and Post Office branches to send, collect or return your items. Buy postage in-store or online, then drop off at your nearest location, including lockers and postboxes, for added convenience.
- Drop off pre-paid items*
- Return items
- Print your label in-store
Parcel Lockers
Our Parcel Lockers let you easily send and return parcels, using Tracked, 1st or 2nd Class, International and more. Find out about parcel sizes and locker locations below.
- Drop off your pre-paid items
- Longer opening hours
- Available 7 days a week
Postboxes
With over 110,000 available around the UK, Postboxes give you a quick and easy drop off option for your pre-paid parcels, available 24/7.
- Parcel Postboxes – parcel too big for a regular postbox? For your small parcels we have the perfect solution.
- Regular Postboxes – not just for letters! Perfect for smaller parcels that can fit through a letterbox.
Find parcel drop-off services near you
You can also drop off parcels at the customer services point at your local Delivery Office. Find your local Postboxes, Parcel Lockers, Shops and Delivery Offices.
Become a Royal Mail Parcel Point
Provide your customers and community with convenient parcel-sending options.
*Special Delivery Guaranteed and stamped items are currently unavailable at Royal Mail Shops.
**Save when you buy Royal Mail parcel services at royalmail.com versus the same services over the counter.
Welsh Service Points leaflet
Would you prefer a Welsh version of our current Service Points leaflet? Download here (pdf, 5.36 MB).