Parcelshops

Drop off items and returns at one of our Parcelshops, including selected Collect+ and all Post Office Branches
Find a local Parcelshop

Parcelshops

Drop off items and returns at one of our Parcelshops, including selected Collect+ and all Post Office Branches
Find a local Parcelshop

What is a Parcelshop?

At Parcelshops you can drop off your items and returns when you have bought postage online or already have a label.

We currently have two partners operating Parcelshops for Royal Mail services; Collect+ and Post Office.
 

Collect+

At our Collect+ Parcelshops you can drop off your items and returns when it suits you. Collect+ cover the majority of the UK, with most stores open 7 days a week from early until late. Find your local participating Collect+ Parcelshop on Services Near You.

Services available at Collect+

  • Drop off pre-paid items*
  • Return an item
  • Print your label in-store using a QR code
  • Proof of posting

 

*Special Delivery Guaranteed and stamped items are currently unavailable at Collect+. Tracked Parcels dropped in a shop (rather than collected at your doorstep using Parcel Collect) will incur a small supplemental charge.

Dropping off at Collect+

  1. Buy postage on our app, online, or create a return label (follow the links below)
     
  2. Print your label at home or take the QR code on your confirmation email with you to print in-store
     
  3. Find your local Parcelshop and opening times on Services Near You and drop off your item

Send an item   Return an item

 

Download our app

 
 
 

Post Office

Post Office Branches continue to offer Royal Mail services as they always have. All Post Offices accept drop off and returns of all Royal Mail items as well as most selling our postage. Other services offered vary by branch. You can find out which Royal Mail services can be accessed at your local Post Office Branch on Services Near You where, like Collect+, all Post Offices are included on the list of Parcelshops.

 

Royal Mail Parcelshop

At our Royal Mail Parcelshop you can drop off your pre-paid parcels and returns, print your postage labels and collect your parcels. Other services include the ability to buy stamps including Special Stamps and stationery if you need to package your parcels.