Royal Mail Parcel Postboxes
Whether you're returning an item or sending a parcel using the Royal Mail App, drop off a parcel at your nearest Postbox
What is a
Parcel Postbox?
Parcel Postboxes are similar to regular Royal Mail Postboxes, but are designed to receive small to medium sized packages and parcels through larger entry boxes.
They offer a secure and convenient alternative to regular postboxes, Post Offices and Royal Mail Shops because they are available 24/7 and are ideally located for quick and easy local drop off.
You can now get proof of posting when you post a parcel at any Parcel Postbox. All you need is the Royal Mail app - two clicks and you're done.
Buy postage online & drop off your parcel today
What size parcels
can you drop off?
Royal Mail Parcel Postboxes accept parcels with maximum dimensions of 45cm (length) x 35cm (width) x 16cm (depth).
These postboxes are designed for smaller items that don't fit in a standard letterbox but are still small enough to be dropped off conveniently. The maximum weight limit for items posted in these boxes is 2kg.
Frequently asked questions
Download the Royal Mail app to find a Parcel Postbox near you or check Find Royal Mail Locations.
The maximum parcel size allowed into our Parcel Postboxes is 44cm x 35cm x 16cm.
Any Royal Mail Special Delivery Guaranteed items or Royal Mail International Tracked Returns without a barcode on the label, must be posted at a Post Office branch and cannot be dropped off at a Parcel Postbox.
Parcel Postboxes are only available for pre-paid items. If you are sending using a Royal Mail Business Account, you can find details of how to prepare your items and where to drop them off here.
A ‘proof of posting’ is one of the pieces of evidence we may require if you want compensation from us, in the unlikely event your parcel is lost, damaged or delayed. For further information, please go to Help with proof of posting & delivery.
Your letters and parcels must have a barcoded label in order to get proof of posting at a Parcel Postbox. Services which can be used are: Tracked 48 and Tracked 24 (including with Signature and Age verification service options), 1st Class and 2nd Class services, Signed For, International Tracked, International Tracked and Signed, International Tracked Heavier, International Standard and Economy and Tracked Returns.
You won’t be able to get a proof of Posting for Special Delivery, nor any letters where stamps have been used.
*We’ll provide a validated proof of posting once it is scanned at our mail centre.
Please note: Royal Mail Special Delivery Guaranteed items must be dropped off at a Post Office branch or Royal Mail Customer Service Point.
Any Royal Mail Special Delivery Guaranteed items cannot be dropped off at a Parcel Postbox. Visit Find Royal Mail Locations to see where you can post these items.
Any parcels which exceed the Parcel Postbox size limits also cannot be dropped off. These are: 44cm x 35cm x 16cm.
Why use Parcel Postboxes?
24/7 access
Quick & easy delivery
Over 1,400 in the UK
Perfect for small parcels
How to use a Parcel Postbox
If your parcel is too big for a regular postbox then dropping it off at one of our parcel postboxes is the perfect solution.
Sending parcels with a Parcel Postbox
If you’re sending a parcel with us, simply follow the steps below to find and drop off your items at a Parcel Postbox.
- Buy postage online (you can do this online or using our app)
- Print your label, pop it on and find your nearest Parcel Postbox
- Use our app to scan your label for proof of posting
- Head to your Parcel Postbox, post your parcel and leave the rest to us
Find a Parcel Postbox near you
Find your nearest Parcel Postbox by entering your location into our Locations tool.
Discover more ways to drop off your parcels
From lockers to shops there are lots of convenient ways to drop-off your parcels locally
