• Find your nearest Postbox, Parcel Postbox, Post Office branch or Royal Mail Customer Service Point
• Track your items – just enter your tracking ID or scan the barcode to check the progress of your deliveries
• Send an item – quickly and easily buy postage in just a few steps. You can print your labels at home or take the QR code on the app to a Royal Mail customer service point and we’ll print the label for you when you drop off your item
• Parcel Collect – book a collection of up to five items from your home, Safeplace or workplace. NEW – we’ll come to you for free.*
• Use the new Augmented Reality Parcel Sizer to help you find the right format size and price of your item
• Add a name to the items you are tracking
• Track an item on the go - if you have Alexa, you can track your delivery by saying an alias name you have previously assigned to an item
• Receive push notifications on your deliveries
• Access previous labels bought for postage by using the new sending history feature
• Save recently tracked items so you don't need to keep entering them again and again
• See a photograph of the signature if someone has signed for your item, or the safe place an item has been delivered to
• Book a redelivery
• Save postage receipts

* Free collection of up to 5 items a day per collection point, when purchased via royalmail.com or the Royal Mail App between 00:01 on 29.03.2021 until 23:59 on 30.05.21. End date is subject to change. Promotion does not apply to customers with an OBA business account.