Net zero deliveries

Royal Mail’s 90,000 posties walk over a billion steps a day, meaning emissions per parcel are around half that of competitors. Royal Mail has an ambitious long-term plan to reduce this from 205gCO2e today to 50gCO2e.

13% of Royal Mail’s overall emissions are from final mile deliveries and the goal is to reduce this to zero through initiatives including:

  • By Spring 2023, Royal Mail plans to grow to 5,500 electric vans (EVs). Alongside the EV roll-out, Royal Mail is investing £12.5m in charging infrastructure across the country in 2022/23.
  • Trialling new innovations for zero and reduced emissions deliveries including drones for remote locations, micro electric vehicles and a programme to optimise on-foot deliveries with a van delivering to a central point, serving a number of posties on foot.
Net zero deliveries infographic

Our Steps to zero journey

2. Net zero operations

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3. Making circular happen

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4. Collaborating for action

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How Royal Mail are delivering a sustainable future

We are committed to providing sustainable services for our customers and communities as we deliver against our environmental ambitions.

We are working hard to reduce the emissions of our operations. Building on our network of on-foot deliveries, we are also rolling out electric vehicles, and trialling vehicle and building technology such as renewable energy generation to help reduce our emissions even further.

We have also started the roll out of all-electric delivery offices, meaning all deliveries from these locations are zero emission. We are also using 100% renewable electricity across our estate.

We have the UK’s largest electric fleet of any major UK parcel operator, with around 1,600 electric vans in service today and 5,500 expected by spring 2023.

We continue to trial other alternative fuel vehicles such as micro electric and hydrogen vehicles, as well as other delivery models – including delivery by drone!

Our 'Feet on the Street' network of over 90,000 postmen and women means that we are able to collect your parcel whilst we are out delivering, overall resulting in fewer emissions and less congestion from any additional journeys needed to post your parcel. 

Unique to Royal Mail, three quarters of our parcel deliveries are made purely by foot or through a park and loop method, combining low mileage van movements and on-foot delivery.  You could say our deliveries are powered by posties! 

We are working to implement the recommendations of the Taskforce for Climate-related Financial Disclosures, ensuring we have the right governance, risk management, strategy and metrics in place to address the impacts of climate change on our business.

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We have identified five of the Goals that are particularly relevant to the priority areas for our business. We will focus on making progress against these Goals through our work in areas such as health, safety and wellbeing, our community programmes, our diversity and inclusion programmes and the implementation of our environmental strategy.

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