Zero-emission deliveries
Our ‘feet on the street’ delivery model significantly contributes towards lowering our delivery emissions, but we want to go further by transitioning our delivery fleet to zero-emission vehicles. We have continued to invest in deploying electric vans and the charging infrastructure to support them. As a result:
- We operate the UK’s largest electric van delivery fleet, with around 7,000 electric vans.
- Our current electric van fleet is in operation at 289 units, 27 of which are fully electrified.
- Just over half of our delivery routes continue to be wholly or partially on foot, meaning that 31% of our delivery routes are now zero-emission.
Our Steps to Zero journey
How Royal Mail are delivering a sustainable future
We are the UK’s greenest delivery option for letters and parcels based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2024 Parcels League Table. In 2024-25 we continued to decarbonise our business which has again resulted in a drop in our total emissions and in our CO2e emissions per parcel to 165gCO2e, compared to 206gCO2e in the prior year. This is well below the reported emissions of our main peers.
We operate the UK’s largest electric van delivery fleet, with c.7,000 electric vans.
Yes. Royal Mail has committed to achieving Net-Zero by 2040 and has announced interim (2030) targets that have been externally validated by the Science-based Target Initiative (SBTi).
Please take a look at our ESG Report 2024-25pdf, 7.91 MB.