The UK’s greenest delivery option* for letters and parcels

Our strategy to reach Net-Zero by 2040 has been validated by the Science-Based Targets initiative

The UK’s greenest delivery option* for letters and parcels

Our strategy to reach Net-Zero by 2040 has been validated by the Science-Based Targets initiative

*Based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2024 Parcels League Table

Our journey to become Net-Zero by 2040 comprises four pillars
1. Zero-emission deliveries

We aim to achieve a 100% zero emission final mile by 2035 by transitioning to zero-emission vehicles and enhancing our delivery walking routes.

2. Zero-emission operations

We aim to reduce our operation emissions such as in our distribution networks and our buildings.

3. Making circular happen

We are committed to minimising our use of materials, especially virgin and raw resources, to reduce waste.

4. Collaborating for action

We are collaborating with our suppliers, customers and peers and our workforce to help accelerate decarbonisation.
 

 
How Royal Mail are delivering a sustainable future

We are the UK’s greenest delivery option for letters and parcels based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2024 Parcels League Table. In 2024-25 we continued to decarbonise our business which has again resulted in a drop in our total emissions and in our CO2e emissions per parcel to 165gCO2e, compared to 206gCO2e in the prior year. This is well below the reported emissions of our main peers.

We operate the UK’s largest electric van delivery fleet, with c.7,000 electric vans.

Yes. Royal Mail has committed to achieving Net-Zero by 2040 and has announced interim (2030) targets that have been externally validated by the Science-based Target Initiative (SBTi).

Please take a look at our ESG Report 2024-25pdf, 7.91 MB.