Sustainability at Royal Mail

Royal Mail is the UK’s greenest delivery option* for letters and parcels. Our posties walk up to a billion steps a day and just over half of our delivery routes are either purely or largely on foot.  But we want to go even further to reduce emissions and improve air quality. That’s why:

  • We have the UK’s largest commercial fleet of 100% electric vans (around 5,000).
  • We are deploying millions of litres of biofuels in our fleet of heavier trucks.
  • We purchase 99% renewable electricity across our entire estate.
  • We are reducing our use of domestic air transport.

*Based on publicly available reported gCO2e per parcel from other UK parcel operators.

Steps to Zero

We are committed to becoming Net-Zero by 2040 by decarbonising our operations and our supply chain.
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Steps to Zero

We are committed to becoming Net-Zero by 2040 by decarbonising our operations and our supply chain.
Find out more
Environmental sustainability
Our net zero journey

We’re committed to achieving Net-Zero by 2040.

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Responsible consumption

We aim to reduce our overall waste and material production by increasing recycled content, recycling more materials in our products and driving behaviours that help to support a circular economy.

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Clean air

We are transitioning our entire fleet to zero and low emission alternatives to improve air quality in the communities we serve.

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Reporting our progress

Learn more about out environmental plans in our Environment, Social and Governance (ESG) Report.

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We continue to deliver on our Steps to Zero strategy to maintain our position as the UK’s greenest delivery option* for letters and parcels, while recognising the need to go further and faster in our mission to decarbonise our business and drive wider change.

We are working hard to reduce the emissions of our operations and supply chain. Building on our network of on-foot deliveries, we are rolling out electric vans, deploying biofuels in our trucks and using renewable energy to power our buildings to help reduce our emissions even further. We are also collaborating with our suppliers and peers to reduce our Scope 3 emissions and embracing circularity to reduce waste generation and water use.

*Based on average gCO2e emissions per parcel delivered y UK parcel operators, as published by Citizens Advice 2023 Parcels League Table.

We operate the UK’s largest electric van delivery fleet, with around 5,000 electric vans.

Royal Mail is the UK’s greenest* delivery option for letters and parcels based on average gCO2e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2023 Parcels League Table. Our ‘feet on the street’ delivery model is unique to Royal Mail and significantly contributes to keeping our emissions low compared to those of other operators. Maintaining and enhancing this model is an important part of our zero-emission deliveries strategy.

Please take a look at our ESG Report 2023-24.