Sustainability at Royal Mail

Royal Mail is the UK’s greenest delivery option* for letters and parcels. Our posties walk up to a billion steps a day and just over half of our delivery routes are either purely or largely on foot.  But we want to go even further to reduce emissions and improve air quality. That’s why:

  • We have the UK’s largest commercial fleet of 100% electric vans (around 5,000).
  • We are deploying millions of litres of biofuels in our fleet of heavier trucks.
  • We purchase 99% renewable electricity across our entire estate.
  • We are reducing our use of domestic air transport.

*Based on publicly available reported gCO2e per parcel from other UK parcel operators.

Steps to Zero

We are committed to becoming Net-Zero by 2040 by decarbonising our operations and our supply chain.
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Steps to Zero

We are committed to becoming Net-Zero by 2040 by decarbonising our operations and our supply chain.
Find out more
Environmental sustainability
Our net zero journey

We’re committed to achieving Net-Zero by 2040.

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Responsible consumption

We aim to reduce our overall waste and material production by increasing recycled content, recycling more materials in our products and driving behaviours that help to support a circular economy.

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Clean air

We are transitioning our entire fleet to zero and low emission alternatives to improve air quality in the communities we serve.

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Reporting our progress

Learn more about out environmental plans in our Environment, Social and Governance (ESG) Report.

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We are committed to providing sustainable services for our customers and communities as we deliver against our environmental ambitions.

We are working hard to reduce the emissions of our operations. Building on our network of on-foot deliveries, we are rolling out electric vans, trialling low-emission trucks and using renewable energy to power our buildings to help reduce our emissions even further.

As a result, we have a growing number of all-electric delivery offices, in which all deliveries are zero emission, while almost all our buildings are now powered by 100% renewable electricity.

We have the UK’s largest electric fleet of any major UK parcel operator, with 5,000 electric vans in service today.

We continue to trial other alternative fuel vehicles such as micro electric and hydrogen vehicles, as well as other delivery models – including delivery by drone!

Our network of over 85,000 posties means we can also collect your parcel while we’re out delivering. By reducing the number of journeys we can help bring down emissions and congestion levels.

Our unique ‘feet on the street’ delivery model significantly contributes to keeping our emissions low when compared to our competitors.  Over half of our parcel delivery routes are wholly or partially on foot, while 21% of our delivery routes are now zero emission.