Postbox

Royal Mail Postboxes

Whether you're returning an item or sending a parcel using the Royal Mail App, drop off a parcel at your nearest Postbox

Drop off prepaid items
Open 24/7
Postbox

Available 24/7
for your convenience

With over 110,000 available around the UK, Royal Mail postboxes are ideally suited for a quick and easy local drop off option for your letters and small parcels.  

So why not buy your postage online via the app or website, print your label, drop it in to your nearest postbox and get proof of posting.

For proof of posting, all you need is the Royal Mail app. Select “Get proof of posting”, click “Post item now” and your camera will open so you can scan the QR code on your postage label. Then, simply pop your item in the postbox. 

What can you send at a
Royal Mail Postbox? 

There are two main types of Postboxes that can be used to drop off your parcels: 

Regular Postboxes 
These postboxes are not just for letters! They're a great drop off option for your small postable parcels (if they can fit through a letterbox).  

Parcel Postboxes
If your parcel is too big for a regular postbox then our Parcel Postboxes may be the perfect solution.

Why use our Postboxes?
 

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24/7 access

Drop-off at a postbox at any time you want
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Quick & easy delivery

Simply print your label, find your nearest postbox and post
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Over 110,000 in the UK

Access over 110,000 Royal Mail postboxes nationwide
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Perfect for letters and small parcels

Designed to accept letters, large letters and small parcels

How to use a Postbox

Our postboxes are perfect for quick and convenient delivery of letters, large letters and even small parcels (if they can fit through our letterboxes).  

Send

Sending parcels with a Postbox

If you’re sending a letter or small parcel with us, simply follow the steps below to find and drop off your items at a postbox.

  • Buy postage online (you can do this online or using our app) or purchase a stamp for your letter 
  • Print your label and pop it on or affix your stamp and write out your address 
  • Use our app to scan your label for proof of posting 
  • Find your nearest postbox, post your item and leave the rest to us 
Buy postage
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Find a Postbox near you

Find your nearest postbox by entering your location into our Services Near You tool.

Search now

Discover more ways to drop off your parcels

From lockers to shops there are lots of convenient ways to drop-off your parcels locally

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Royal Mail Shops

Use Royal Mail Shops and Post Office branches to drop off pre-paid items and returns.
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Parcel Lockers

Parcel lockers are open 24/7 day and night for quick and easy parcel delivery and collection.
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Customer Service Points

Drop-off pre-paid items and returns or collect parcels at Customer Service Points such as Royal Mail Delivery Offices.
SNY Royal Mail Shop illustration

Royal Mail Shops

Use Royal Mail Shops and Post Office branches to drop off pre-paid items and returns.
Royal Mail lockers illustration

Parcel Lockers

Parcel lockers are open 24/7 day and night for quick and easy parcel delivery and collection.
customer service point royal mail

Customer Service Points

Drop-off pre-paid items and returns or collect parcels at Customer Service Points such as Royal Mail Delivery Offices.

Frequently asked questions

Download the Royal Mail app to find a postbox near you or check Find Royal Mail Locations.

Any Royal Mail Special Delivery Guaranteed items or Royal Mail International Tracked Returns without a barcode on the label, must be posted at a Post Office branch and cannot be dropped off at a postbox.

Postboxes are only available for pre-paid items. If you are sending using a Royal Mail Business Account, you can find details of how to prepare your items and where to drop them off here.

A ‘proof of posting’ is one of the pieces of evidence we may require if you want compensation from us, in the unlikely event your parcel is lost, damaged or delayed. For further information, please go to Help with proof of posting & delivery.

Your letters and parcels must have a barcoded label in order to get proof of posting at a postbox. Services which can be used are: Tracked 48 and Tracked 24 (including with Signature and Age verification service options), 1st Class and 2nd Class services, Signed For, International Tracked, International Signed, International Tracked and Signed, International Tracked and Signed Heavier, International Tracked Heavier, International Standard and Economy and Tracked Returns.

You won’t be able to get a proof of posting for Special Delivery, nor any letters where stamps have been used. 

*We’ll provide a validated proof of posting once it is scanned at our mail centre. 

Please note: Royal Mail Special Delivery Guaranteed items must be dropped off at a Post Office branch or Royal Mail Customer Service Point. 

Any Royal Mail Special Delivery Guaranteed items cannot be dropped off at a postbox. Visit our Find Royal Mail Locations page to find out where you can post these items. 

Any parcels which do not fit through our letterboxes will not be posted.