Royal Mail Parcel Postboxes Whether you're returning an item or sending a parcel using the Royal Mail App, drop off a parcel at your nearest Parcel Postbox Find a Parcel Postbox near you What is a Parcel Postbox? Parcel Postboxes are similar to regular Royal Mail Postboxes, but are designed to receive small to medium sized packages and parcels through larger entry boxes. They offer a secure and convenient alternative to traditional letterboxes, post offices and parcel shops, are available 24/7 and are ideally suited for quick and easy local drop off. You can now get proof of posting when you post a parcel at any parcel postbox. All you need is the Royal Mail app - two clicks and you're done. Previous Next What size parcels can you drop off? Royal Mail Parcel Postboxes accept parcels with maximum dimensions of 45cm x 35cm x 16cm. These postboxes are designed for smaller items that don't fit in a standard letterbox but are still small enough to be dropped off conveniently. The maximum weight limit for items posted in these boxes is 2kg. Previous Next Why use Parcel Postboxes? Name icon_24_7_sny_81_80_access.svg Language Not applicable Single Upload 24/7 access Drop-off at a parcel postbox at any time you want Name icon_quick_delivery_sny_81_80.svg Language Not applicable Single Upload Quick & easy delivery Simply print your label, find your nearest parcel postbox, scan and drop Name icon_uk_nationwide_81_80.svg Language Not applicable Single Upload Over 1,400 in the UK Access over 1,400 Royal Mail parcel postboxes nationwide Name icon_small_medium_parcels_sny_81_80.svg Language Not applicable Single Upload Perfect for small parcels Designed to accept parcel sizes up to 45cm x 35cm x 16cm How to use a Parcel Postbox If your parcel is too big for a regular postbox but still no larger than 44cm x 35cm x 16cm then dropping off at one of our parcel postboxes is the perfect solution. Send Return Sending parcels with a Parcel Postbox If you’re sending a parcel with us, simply follow the steps below to find and drop off your items at a parcel postbox. Buy postage online (you can do this online or using our App) Print your label, pop it on and find your nearest parcel postbox Use our app to scan your label for proof of posting Head to your parcel postbox, post your parcel and leave the rest to us Buy postage Name Tabbed content SNY red postbox parcel illustration Language Not applicable Single Upload Returning items with a Parcel Postbox Returning an item with us? Follow the steps below to find and drop off your returns parcels at a parcel postbox. Find your retailer, provide your returns details and create your label Print your label, pop it on and find your nearest parcel postbox Use our app to scan your label for proof of posting Head to your parcel postbox, post your parcel and leave the rest to us Return an item Name SNY returns tabbed content img 330x330 Language Not applicable Single Upload Name Parcel postbox CTA strip Language Not applicable Single Upload Find a Parcel Postbox near you Find your nearest parcel postbox by entering your location into our Services Near You tool. Search now Discover more ways to drop off your parcels From lockers to parcelshops there are lots of convenient ways to drop-off your parcels locally Royal Mail Shops Use Royal Mail Shops, which include parcelshops, Post Offices and Collect+ stores to drop off pre-paid items and returns. Parcel Lockers Parcel lockers have long opening hours and are available 7 days a week for quick and easy parcel delivery and collection. Customer Service Points Drop-off pre-paid items and returns or collect parcels at Customer Service Points such as Royal Mail Delivery Offices. Royal Mail Shops Use Royal Mail Shops, which include parcelshops, Post Offices and Collect+ stores to drop off pre-paid items and returns. Parcel Lockers Parcel lockers have long opening hours and are available 7 days a week for quick and easy parcel delivery and collection. Customer Service Points Drop-off pre-paid items and returns or collect parcels at Customer Service Points such as Royal Mail Delivery Offices. Frequently asked questions Where can I find the nearest Parcel Postbox? Download the Royal Mail App to find a Parcel Postbox near you or check Services Near You. What is the maximum Parcel size allowed? The maximum Parcel size allowed into our Parcel Postboxes is 44cm x 35cm x 16cm. What if I do not have a barcode on the label? Any Royal Mail Special Delivery Guaranteed items or Royal Mail International Tracked Returns without a barcode on the label, must be posted at a Post Office branch and cannot be dropped off at a Parcel Postbox. What items can I use Parcel Postboxes for? Parcel Postboxes are only available for pre-paid items. If you are sending using a Royal Mail Business Account, you can find details of how to prepare your items and where to drop them off here. What is a proof of posting? A ‘proof of posting’ is one of the pieces of evidence we may require if you want compensation from us, in the unlikely event your parcel is lost, damaged or delayed. For further information, please go to Help with proof of posting & delivery. Which services can I use and get proof of posting for at a Parcel Postbox?* Your letters and parcels must have a barcoded label in order to get proof of posting at a Parcel Postbox. Services which can be used are: Tracked 48 and Tracked 24 (including with Signature and Age verification service options), 1st Class and 2nd Class services, Signed For, International Tracked, International Signed, International Tracked and Signed, International Tracked and Signed Heavier, International Tracked Heavier, International Standard and Economy and Tracked Returns. You won’t be able to get a proof of Posting for Special Delivery, nor any letters where stamps have been used. *We’ll provide a validated proof of posting once it is scanned at our mail centre. Please note: Royal Mail Special Delivery Guaranteed items must be dropped off at a Post Office branch or Royal Mail Customer Service Point. What parcels can't be dropped in a Parcel Postbox? Any Royal Mail Special Delivery Guaranteed items cannot be dropped off at a Parcel Postbox. Visit our Services Near You page find out where you can post these items. Any parcels which exceed the Parcel Postbox size limits also cannot be dropped off. These are: 44cm x 35cm x 16cm.
