Grow your business in France

Fill in the form to talk to us about growing your international business

Grow your business in France

Fill in the form to talk to us about growing your international business

Interested in exporting to France?

France is a great market to start selling to. Here are some interesting statistics* about French online shoppers:
  • 83% of French online shoppers will buy products from the UK if they can't find them locally
  • The most popular purchases by French online shoppers are clothes (29%); accessories (22%); footwear (18%); sportswear/sports equipment (13%) and electrical goods (13%)
  • 72% of French online shoppers like to buy British brands
  • In a three-month period, the average French shopper purchasing from a UK website has spent €170 online

of French online shoppers find UK items have better value*

Deliver a great customer experience

The top three reasons for French online shoppers not completing an order are all cost related! 72% of them see delivery costs as the largest barrier to buying online*.

Start making savings today by opening an International Business Parcels Account. If you’re meeting our minimum threshold (£5k a year on international parcels) you will be eligible for volume related discounts, allowing you to grow internationally as a business.

92% of French shoppers believe it’s important to have clear delivery information before they place an order on a UK site*. Transparency at the point of purchase is essential.


of French online shoppers would like to track every item they order*

Export to France easily, with Royal Mail international shipping

As well as great-value standard international services, we also offer an International Tracked service to France, providing peace of mind for you and your customer with end-to-end tracking. In addition to this, we have an International Tracked and Signed service, with the same notifications – plus it requires a recipient signature on delivery. It can be good to offer customers a choice of delivery speeds and prices, so they can decide which service best suits their needs.


Royal Mail delivery options to France

Check out our services below to find out how we can help your business deliver in France:

Service Lower price option Fast delivery Full tracking included Proof of delivery included Delivery aims to France

International Business Tracked











3-4 working days
International Business Tracked and Signed  
3-4 working days
International Business Standard


    3-5 working days
International Business Economy
      2 weeks


Royal Mail can help you expand your business in France

93% of French online shoppers were happy with their recent online delivery* – satisfaction is a strong driver for building French loyalty.

By choosing Royal Mail for shipping your French customers will receive their delivery through our French partner - La Poste, the most used and trusted service in the country.


Make international returns easy for your French shoppers

1 in 5 French online shoppers have returned an item bought from the UK, with 86% of them more likely to buy from a shop in the first place if the returns policy is clear*.

Returning an item to a seller in a different country can be a daunting prospect, and a lot of buyers assume it will be both difficult and expensive. It can become a major barrier to purchasing online. 

By using our International Business Parcel Returns service, your French customers will be able to return their parcels to you quickly and easily, encouraging them to buy from you with confidence. 

Customs and Brexit -

From 1 January 2021, the UK is no longer part of the EU’s single market and customs union and new rules apply. The UK extended the rules which only applied to non-EU postal items before, to include items received from the EU. Similarly, the EU now treats postal items from the UK as it did non-EU items before. This means there may be changes to how you send and receive items from abroad.

As of 1 July 2021, items imported to the EU with a value of €22 or less became liable for VAT.

Please note: Poczta will charge the recipient a PLN 8.50 handling fee for all inward IOSS items.

For more information on how to send goods to EU countries more effectively click here.

International Business Parcels

Tracked, signed, and untracked options
Find out more

Send more than 20 parcels a week?

Save with a Business Parcels Account
Find out more
Check the status of deliveries around the world
For the latest updates on any delays with deliveries to countries and territories, see our International incidents bulletin

*All statistics are from Delivery Matters France, Trinity McQueen, 2018