Smarter, greener and built to last.
We’re transforming our operations and embracing innovation to meet the changing needs of our customers.
Last year, we:
- Continued to electrify our delivery fleet, adding 2,000 more electric vans.
- We added our first eight electric Heavy Goods Vehicles (eHGVs) to the fleet.
- Increased our use of Hydrotreated Vegetable Oil (HVO), a fossil-free biofuel.
- Rolled out more than 4,000 new solar-powered ‘postboxes of the future’.
- Improved our energy efficiency across our estate.
- Purchased and generated electricity coming from 100% renewable sources.
- Reduced our supply chain emissions
- Reduced our overall emissions (all scopes) by 7%, reaching a 31% reduction on our base year in 2020-21
Sustainability Report 2025-26
Find out how we’re becoming smarter, greener and built to last.
Sustainability Report 2025-26
Find out how we’re becoming smarter, greener and built to last.
Over 8,000
electric vans deployed
31%
reduction in CO2 emissions against our base year (2020/21)
164
gCO2e per parcel delivered (compared to 175gCO2e in 2024-25)
Environmental sustainability
Zero-emission operations
We aim to reduce our operation emissions such as in our distribution networks and our buildings.
Making circular happen
We are committed to minimising our use of materials, especially virgin and raw resources, to reduce waste.
Zero-emission deliveries
Our ‘feet on the street’ delivery model significantly contributes towards lowering our delivery emissions, but we want to go further.
Collaborating for action
We are laying the foundations to deliver on our Scope 3 targets in 2030 and 2040.
