Postage to New Zealand

Get a price for sending a letter or parcel to New Zealand with Royal Mail

International Tracked & Signed

Added peace of mind for sending important or valuable items
Max 2kg

Features

  • Europe delivery aim: 3-5 working days1
  • Worldwide delivery aim: 5-7 working days
  • Fully tracked to delivery point
  • Signature on delivery
  • Online delivery confirmation
  • Free returns for undelivered items
  • Compensation cover up to £50
     

Options

  • Additional compensation cover up to £250

 

1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days

International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East

Visit International Tracked & Signed
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards
Branch from £ 7.00
Online from £ 7.00

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs
Branch from £ 9.80
Online from £ 9.80

Parcel
Max 2kg | Max L 60cm x W * x D *
*L+D+W must be under 90cm
Branch from £ 13.55
Online from £ 12.25

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm
Branch from £ 13.55
Online from £ 12.25

Ready to send?

Buy online now with Click & Drop

International Tracked

Tracked to delivery point for peace of mind
Max 2kg

Features

  • Europe delivery aim: 3-5 working days1
  • Worldwide delivery aim: 5-7 working days
  • Fully tracked to delivery point
  • Online delivery confirmation
  • Free returns for undelivered items
  • Compensation cover up to £50
  • Online prices now 10% lower
     

Options

  • Additional compensation cover up to £250

 

1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days

Visit International Tracked
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards
Branch from £ 6.90
Online from £ 6.90

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs
Branch from £ 9.65
Online from £ 9.65

Parcel
Max 2kg | Max L 60cm x W * x D *
*L+D+W must be under 90cm
Branch from £ 12.30
Online from £ 9.90

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm
Branch from £ 12.30
Online from £ 9.90

Ready to send?

Buy online now with Click & Drop

International Standard

An affordable service for everyday international mail
Max 2kg

Features

  • Europe delivery aim: 3-5 working days
  • Worldwide delivery aim: 6-7 working days
  • Compensation cover up to £20 included
  • Free returns for undelivered items
     
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards
Branch from £ 1.85
Online from £ 1.85

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs
Branch from £ 4.20
Online from £ 4.20

Parcel
Max 2kg | Max L 60cm x W * x D *
*L+D+W must be under 90cm
Branch from £ 8.35
Online from £ 7.05

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm
Branch from £ 8.35
Online from £ 7.05

Ready to send?

Buy online now with Click & Drop

International Economy

For heavier parcels that don't need to arrive in a hurry
Max 2kg

Features

  • Compensation cover up to £20 included
  • Free returns for undelivered items
  • Buy online and print the label at home, or go to a Post Office®

Delivery aims

  • Western Europe in up to 2 weeks
  • Eastern Europe in up to 5 weeks
  • North America in up to 6 weeks
  • South America, Africa and Asia in up to 8 weeks
  • Australia in up to 12 weeks
Visit International Economy
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards
Branch from £ 1.60
Online from £ 1.60

Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs
Branch from £ 3.20
Online from £ 3.20

Parcel
Max 2kg | Max L 60cm x W * x D *
*L+D+W must be under 90cm
Branch from £ 5.05
Online from £ 5.05

Tubes and Rolls
Max 2kg | Max L 90cm x W * x D *
The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm
Branch from £ 5.05
Online from £ 5.05

Ready to send?

Buy online now with Click & Drop

You are responsible for checking postal restrictions and prohibitions for your destination.

There are rules about what Royal Mail will carry and each country has their own restrictions which may differ, so it’s important to check both.

Check the status of deliveries around the world on our International Incident Bulletin

 
Prohibited and Restricted items to New Zealand

Prohibited items are forbidden and must not be sent.
Restricted items are allowed under certain conditions.

Prohibitions and restrictions vary from country to country and can sometimes apply to items which you may think are ordinary so please check the criteria carefully. 

Please ensure that you follow the below guidelines before sending your items to New Zealand

  • Royal Mail prohibits and restricts certain categories of items, please click here to check that your item is allowed within our network. 
  • Each post around the world must follow the Universal Postal Union (UPU) rules applicable to letter post and postal parcels regarding prohibited and restricted items. To identify whether your item is allowed, please visit Article 19 which contains a detailed list of items that are not admitted in the International mail flow here.
  • The destination country also set their own rules around which items are prohibited and/or restricted. To check that your item is allowed to be sent to New Zealand please visit the UPU Country specific list here and scroll down to New Zealand.
  • You can also use the UPU CDS search function here.  

Please note: Specific Country restrictions and changes may be enforced at short notice, so for any clarification please contact the destination country’s trade, postal and customs authorities as appropriate. Royal Mail have no control over UPU and Country specific restrictions regarding prohibited and restricted items and it is your responsibility to check whether your items are allowed.

Additional information

 
Electronic customs data 

When you send mail from the UK to destinations that are in a different customs union, we require you to provide electronic customs data. 

The easiest way to provide your customs declaration is through one of our automated shipping solutions, like Click & DropPro Shipping or API shipping.  

Find out more about electronic customs data 

 

Goods and Services Tax (GST) rules for businesses

The definition of what New Zealand consider “low-value imported goods” has changed from NZ$400 to NZ$1,000. 
If you sell goods and services to New Zealand consumers and your total sales exceed NZ$60,000 in a 12-month period, you will need to register for, collect and return New Zealand GST on those sales.

This means that you need to:

  • update your business systems so you can collect and return GST
  • register for GST in New Zealand
  • collect GST on each good valued at NZ$1,000 or less, sold to consumers and delivered to addresses in New Zealand
  • provide the consumer with a receipt that clearly shows the amount of GST charged
  • complete relevant documentation for the border clearance of your goods

Register online

If you're under the $60,000 threshold, no action is needed. However, you'll need to keep track of your sales and take appropriate action.

Remember to use the correct address format 

For a street address in New Zealand, use the following format: 

  • “Unit” (eg. flat) number/street number and name 
  • Suburb 
  • Town or city and postcode
  • Please write 'NEW ZEALAND' in capital letters on the last line of the address

When sending to a rural address, the suburb is replaced with a “rural delivery number” such as RD2 

 

Examples: 

Mrs J Patterson
4/43 Vogel Street
Roslyn
Palmerston North 4414
NEW ZEALAND

 

Mr B Parker
154 Valley Road North
RD 2
Middlemarch 9597
NEW ZEALAND

To help facilitate customs clearance, it is recommended that you provide recipient contact details (email address and/or phone number) so that recipients are contactable if any information is missing or incorrect. Contact details should be provided within the electronic customs data or in the case of a CN23 on the physical declaration. To ensure this information is protected do not write these contact details separately on the outside item.

Attach a customs label

You’ll need to apply a customs declaration form to your package. 

If you buy postage online with Click & Drop the label will be generated automatically, and we will also send customs data in advance of your parcel. 

Alternatively, customs declaration labels are available online or in a Post Office® branch. 

  • For items with a value up to £270, you will need customs form CN22 (pdf, 394.05 KB)
  • For items with a value over £270, you will need customs form CN23 (pdf, 227.98 KB) and clear plastic wallet SP 126, also available at any Post Office® branch. 

Help with customs and sending items abroad

Next steps

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