International Signed
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International Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East
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International Tracked
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1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days
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International Standard
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International Economy
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You are responsible for checking postal restrictions and prohibitions for your destination.
There are rules about what Royal Mail will carry and each country has their own restrictions which may differ, so it’s important to check both.
Check the status of deliveries around the world on our International Incident Bulletin
Prohibited and Restricted items to Australia
Prohibited items are forbidden and must not be sent.
Restricted items are allowed under certain conditions.
Prohibitions and restrictions vary from country to country and can sometimes apply to items which you may think are ordinary so please check the criteria carefully.
Please ensure that you follow the below guidelines before sending your items to Australia
- Royal Mail prohibits and restricts certain categories of items, please click here to check that your item is allowed within our network.
- Each post around the world must follow the Universal Postal Union (UPU) rules applicable to letter post and postal parcels regarding prohibited and restricted items. To identify whether your item is allowed, please visit Article 19 which contains a detailed list of items that are not admitted in the International mail flow here.
- The destination country also set their own rules around which items are prohibited and/or restricted. To check that your item is allowed to be sent to Australia please visit the UPU Country specific list here and scroll down to Australia.
- You can also use the UPU CDS search function here.
Please note: Specific Country restrictions and changes may be enforced at short notice, so for any clarification please contact the destination country’s trade, postal and customs authorities as appropriate. Royal Mail have no control over UPU and Country specific restrictions regarding prohibited and restricted items and it is your responsibility to check whether your items are allowed.
When you send parcels and mail (excluding correspondence) from the UK to destinations outside of the EU, we require you to provide electronic customs data.
The easiest way to provide electronic customs data is by using one of Royal Mail’s shipping platforms such as Click & Drop or Pro Shipping, or by integrating your system with Royal Mail’s API Shipping.
Royal Mail prohibitions and restrictions.
Full list of restricted articles for all countries
Remember to use the correct address format
- Write the apartment number, then a forward slash, followed by the building number
- Do you have a floor number? State the apartment or suite number on the second line – then the floor number, building number and street name on a third line
- Write the town or suburb, territory, and four-digit postcode on one line – in capitals without punctuation
- Please write 'AUSTRALIA' in capital letters on the last line of the address
Examples:
This is for apartment 10, at the address of 17 Western Terrace:
Mrs Wendy Davies
10/17 Western Terrace
ROBERTSON NSW 4755
AUSTRALIA
This is for suite 490, on the 6th floor, at the address of 65 Wollongong Street:
The Clever Agency
Suite 490
Floor 6 65 Wollongong Street
SOUTHPORT QLD 4215
AUSTRALIA
To help facilitate customs clearance, it is recommended that you provide recipient contact details (email address and/or phone number) so that recipients are contactable if any information is missing or incorrect. Contact details should be provided within the electronic customs data or in the case of a CN23 on the physical declaration. To ensure this information is protected do not write these contact details separately on the outside item.
Attach a customs label
You’ll need to apply a customs declaration form to your package.
If you buy postage online with Click & Drop the label will be generated automatically, and we will also send customs data in advance of your parcel.
Alternatively, customs declaration labels are available online or in a Post Office® branch.
- For items with a value up to £270, you will need customs form CN22 (pdf, 394.05 KB).
- For items with a value over £270, you will need customs form CN23 (pdf, 227.98 KB) and clear plastic wallet SP 126, also available at any Post Office® branch.
Shipping overseas for business?
