Parcelforce Depots
Bought postage with Parcelforce Worldwide? Drop off, return or collect your Parcelforce parcels at a Parcelforce Depot
What are Parcelforce Depots?
Parcelforce Depots are delivery offices where Parcelforce parcels are processed, sorted, and held, either for collection by a customer or for outgoing delivery. If you’ve chosen a Parcelforce delivery service you will be able to:
• Drop off prepaid Parcelforce mail, parcels and returns
• Print prepaid postage labels
• Print proof of postage
• Collect parcels you’ve asked to be delivered to the depot or items we could not deliver to your address (if you weren’t in or the parcel was too large)
Check your nearest Parcelforce Depot for the services available with Find Royal Mail Locations.
Buy postage online & drop off your parcel today
What can you drop off at a Parcelforce Depot?
At a Parcelforce Depot you can drop off pre-paid Parcelforce parcels which fall within Parcelforce’s parcel size and weight limits. Check the limits for UK and international parcel delivery here:
• Parcel size limits for UK parcel delivery
• Parcel size limits for international parcel delivery
If you've bought online postage with Parcelforce using Click & Drop, the Royal Mail App, you can drop these off at a Parcelforce Depot. Please remember to bring relevant paperwork.
Note that if you're sending anything that’s restricted (check our list), you can’t drop it off at a Parcelforce Depot. You'll need to take it to a Post Office® branch instead.
Why use Parcelforce Depots?
Larger parcels accepted
Print labels
Stay updated
Save on postage
How to use a Parcelforce Depot
All Parcelforce Depots accept parcel drop-offs and returns for all Parcelforce items.
Collecting items at a Parcelforce Depot
Some businesses offer Local Collect or Click & Collect as a delivery option.
If you choose either of these, we'll deliver your item to the Parcelforce Depot you select.
Once we’ve left your item at the location, we’ll send you a SMS or email confirming your item is ready to collect.
You can pick up your item on a day that suits you. Check the opening times for the Parcelforce Depot you selected with Find Royal Mail Locations.
Find your local Parcelforce Depot
Find your nearest Parcelforce Depot by entering your location into our Find Royal Mail Locations tool.
Discover more ways to drop off your parcels
From lockers to shops there are lots of convenient ways to drop-off your parcels locally
Frequently asked questions
You can now search for a Parcelforce depot using the Find Royal Mail Locations tool.
Once you’re there simply search for Parcelforce Depots near you using your current location or a UK postcode.
Hours vary by depot. Please use Find Royal Mail Locations to check the operating hours of your nearest Parcelforce Depot.
No, Parcelforce cannot accept items with no labels on; other providers offer this service, but we do not.
Your item will be returned back to you if it is posted without a label.
For alternative posting options, please visit alternative posting options.
Please check your junk email folder. Posting receipts are emailed to the email address you’ve entered.
In the event you need to make a claim for loss, damage or delay, your email receipt will form basic evidence. Information on what is required when making a claim can be found on our Claims Centre.
If you need proof of postage, you can print out, complete and bring with you a certificate of posting. A member of staff will stamp it for you.