What time / days do you deliver?

We aim to deliver to addresses by 4:30pm every working day (Monday to Saturday) with exceptions for remote areas with limited transport links such as the Highlands and Islands of Scotland.

In addition, we also make some scheduled parcel deliveries later which can include deliveries in the evening. These parcel deliveries can include Sundays (find details of our geographical exceptions here).

Whilst our aim is to meet these times wherever possible, there may be slight delays in some extreme circumstances, e.g. traffic delays or adverse weather. Please check our Service Updates to see if there are known issues in your area.

We don't usually deliver on bank public and local holidays. Our public holidays details when and where our deliveries will be affected.

Details of worldwide public holidays can be found on our international incidents page. You'll also find known issues affecting deliveries in specific countries.

For information on when an individual item may be delivered, see My item hasn’t arrived yet, what should I do?


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