Boost beauty & wellness sales with a great delivery experience

Are you ready to reach more shoppers? Demand for 'at home' pampering is on the rise and the online beauty and personal care market value has soared by 30% to reach £2.7 billion in 2020.* From hair colour to male grooming, skincare and manicure sets – offer a range of delivery and returns services to take better care of your customers.
Get in touch

Boost beauty & wellness sales with a great delivery experience

Are you ready to reach more shoppers? Demand for 'at home' pampering is on the rise and the online beauty and personal care market value has soared by 30% to reach £2.7 billion in 2020.* From hair colour to male grooming, skincare and manicure sets – offer a range of delivery and returns services to take better care of your customers.
Get in touch

Beauty & wellness shoppers like brands they can trust

Did you know we’re the UK’s most trusted delivery provider with online shoppers?** Meet rising demand for beauty, wellness and skincare products by putting your parcels in the hands of our friendly, familiar postmen and women. We deliver reassurance.

Beauty and skincare? We’ll be there…

Tracked delivery includes notifications to keep shoppers in the know and an estimated delivery window. Advantage? More self-service and less ‘where is my order’ enquiries.

More flexible delivery

With Inflight delivery options your customers can change delivery options to a preferred neighbour or Safeplace.

Perfect for subscription boxes

Our letterboxable Tracked service is the perfect fit for skincare subscription or beauty boxes and helps ensure first time delivery success, tracked to their door.

Easier ways to return

More convenient ways to return include our new Parcel Collect† doorstep service, ideal for customers working from home. Handy alternatives include UK-wide Parcel Postboxes, open 24/7 or printing labels at their nearest Post Office® with Labels to Go.

Help protect your business

Sending sensitive products like hair dye? Tick off Age Verification on the doorstep with Tracked delivery or Special Delivery Guaranteed and help safeguard your online sales.

UK Delivery & Returns service for Beauty and Wellness

Puts beauty and wellness shoppers in control of their items en route, providing delivery information to reduce customer enquiries to you.  Over half of wellness shoppers want to track every item they buy online*.  Delivery Matters, Beauty & Wellness, Trinity McQueen, 2018.

  • Royal Mail Tracked 24® and Royal Mail Tracked 48® deliver next day/in 2-3 days
  • Estimated delivery window from 2 hours lets shoppers plan their day
  • Optional signature on delivery
  • Provides the convenience that shoppers want, with Delivery to Neighbour and Safeplace
  • Inclusive compensation up to £100

Find out more by visiting:

Royal Mail Tracked 24 & 48®
 

Delivers those ‘must have’ orders that have to be there tomorrow. Perfect for valuable items.

  • Delivers by 9am and by 1pm next day, including a guaranteed Saturday service for an additional charge
  • Send items weighing up to 10kg
  • Signature on delivery
  • SMS/email customer notifications
  • Inclusive compensation up to £750 for by 9am and by 1pm services
  • Additional compensation available up to £2,500

Find out more by visiting:

Special Delivery Guaranteed

A cost-effective delivery option ideal for lower value goods. Allows you to meet shoppers’ expectations of great value delivery.

  • Royal Mail 24® and Royal Mail 48® deliver in 1-3 days
  • Free delivery confirmation online on Standard Parcels and Large Letters
  • Delivery confirmation shows you when your item has been delivered or attempted to be delivered and is available online at www.royalmail.com/confirm - it can help you reduce customer service queries

Find out more by visiting:

Royal Mail 24 & 48®

Let shoppers pick up their beauty or wellness items if they know they’re not going to be at home when we deliver.

  • Available at 10,000 Post Office® branches and 1200 Royal Mail Customer Service Points nationwide
  • 99% of people live within 3 miles of their local Post Office®
  • Local Collect® gives you a presence on the high street with the UK’s largest click & collect network

We’ll make returns quick and easy when customers change their plans or need to replace a beauty item.

  • Our returns portal lets customers self-serve by downloading their fully addressed and trackable returns label
  • Royal Mail Tracked Returns® has options to deliver next day or within 2-3 days
  • Customers can then drop their return item at their local Post Office® or Royal Mail Customer Service Point
  • Allows customers to track and confirm receipt of their return
  • Inclusive compensation up to £100

Find out more by visiting:

Tracked Returns

  • No need to print a Returns label at home or work
  • Customers simply download a QR code to their mobile 
  • They print their returns label when they drop their return item at a Post Office® or Royal Mail Delivery Office Customer Service Point

Find out more by visiting:

Labels to Go

International Parcel Delivery for Beauty and Wellness

The world loves to buy British brands and so why not take advantage of our local partnerships with 230 countries and territories worldwide to grow export sales.

Give international buyers the same great service as UK shoppers – the ability to track their own parcel, with online delivery confirmation.

Find out more by visiting:

 

International Business Tracked

An economical service for less urgent items, with free returns for undelivered parcels, and compensation included too.

Find out more by visiting:

International Business Standard

Providing support to send restricted goods

We can help you to safely ship liquids, aerosols, and perfume across the UK and worldwide.

We are experienced in advising on different methods of transport for shipping goods and restricted items.

Prohibited and restricted goods

Our happy beauty delivery customers
We offer a range of despatch options to meet the needs of retailers of every size

Delivery Matters – Beauty and Wellness, Trinity McQeen, 2018

** The UK subscription Box Boom report, compiled by GlobalData, 2018