Redirect your mail when you move home
Stay connected to important letters and documents after you move.
With Royal Mail Redirection, we can send your mail from your old address to your new one - helping you avoid missed bills, lost post and identity fraud.
Redirect your mail within the UK or overseas for 3, 6 or 12 months.
Reduced-price Redirection available
If you receive Universal Credit or Pension Credit, you may qualify for a discounted Redirection service.
This helps make sure you continue receiving important mail when moving home.
Why choose Royal Mail Redirection?
How it works
1. Tell us your old and new address
2. Choose your Redirection length
3. We redirect your eligible mail
Redirected mail will be processed as Second Class. Click here for more information.
Moving soon?
Apply at least 5 working days before your move date to help make sure your Redirection starts on time.
You can also apply up to 6 months after moving home.
Your Redirection FAQs
Most letters and parcels sent through Royal Mail can be redirected. Some services and courier deliveries are excluded.
Yes. We can redirect eligible mail to many overseas addresses.
Yes. You can include people living at the same address in one application.
You can choose 3, 6 or 12 months, with options to extend your service later.
You can apply online. All we need for forwarding postal mail is:
- The names and dates of birth of everyone who needs their mail redirected
- Your old address including postcode
- Your new address including postcode
Alternatively, you can apply by post, or via your local Post Office branch.
Redirecting your mail helps reduce the risk of sensitive information being delivered to your old address after you move.
Further information can be found here.
Need help?
Visit our Help Centre for support with applications, pricing, proof of identity and more.