Missed a delivery? Arrange for us to try again here
- 1Details from card
- 2When to deliver
- 3Check details
- 4Redelivery confirmed
Details from card
You've received a 'Something for you' card and need to book a Redelivery.
You can arrange to have your item redelivered to the same address, a near neighbour or a convenient Post Office®.
Can I get my item any sooner?
The fastest way is to collect your item from the address on the 'Something for you' card we left. Check the card to see how long it says you should wait before attempting to collect and what ID you will need to take with you.
How long will you keep it?
We will hold it for 18 calendar days before returning to the sender - the Redelivery date needs to be within 18 calendar days of the first delivery attempt.
Do I need to be home to accept delivery?
Yes – your item is either too large for your letterbox or, needs someone to sign for it so please choose a date when someone will be available to accept delivery. Alternatively, you can collect your item.