If you are working from home, you won’t have easy access to your franking machine at a time when staying in touch with your customers and service users has never been so important. We have developed an offer to help you stay connected using mail.
We have an exclusive offer for franking customers to allow the purchase of pre-paid envelopes from our online shop for the price of a Mailmark letter. All orders must be paid for at full price and your manufacturer will rebate the difference between the prepaid envelope and the Mailmark meter price to your franking machine postage account. You can then use the rebate the next time you use your meter machine.
For full details on how to access this offer, click herepdf, 118.03 KB.
Our International franking prices will be changing on 1st July 2020. More information to follow.
Due to coronavirus-related absences, there will be a temporary change to postal services. From 2 May, letters will temporarily not be delivered on Saturdays. We will continue to deliver them from Monday to Friday as normal. We understand the importance of the postal service in keeping the country connected and are working hard to deliver the UK’s mail in unprecedented times.
As a temporary measure to help with business continuity planning we would like to support clients wishing to use their Mailmark franking machines from a remote location. If you have one of the smaller desktop franking machines that can easily be taken home to allow urgent mail to still be franked during this exceptional period of disruption please contact your franking supplier for more information.
What is franking?
Franking is a pre-paid postage option where a franking mark is printed directly onto the envelope or a label (for parcels).
It's a flexible way to pay for postage, you can manage your spend and give your mail a professional image.
Ready to get started?
Already a franking user? Visit our franking help & support hub
Franking machines can process huge volumes of mail quickly and accurately.
Send letters, parcels and international mail with no restrictions on minimum or maximum postage volumes.
As it's a pre-paid, self-service way to post, you can manage your spend and access a wide range of both letter and parcel services.
Franking means your post will always have a professional finish. Impress your customers by also including your company’s logo on your items.
Royal Mail Mailmark® (Mailmark machine)
- Our most efficient franking mark ever
- Machine-readable 2D barcode for increased accuracy and can only be created on the most sophisticated franking machines
- Mailmark® machines allow for pre-payment
- Upload credit as and when you need it, monitor usage throughout your business and manage departmental spend
How to start franking
Use our list of authorised manufacturers to lease or buy your franking machine. Royal Mail does not recommend one company over another.
Your licence will provided by your franking provider.
Your can pay for your franking postage with Direct Debit, credit card and credit accounts with deferred payment terms.
You can pay for a wide variety of mail with franking, including Special Delivery Guaranteed, international and one-off business collections.
These services are available through franking:
1st and 2nd Class
1st and 2nd Class Signed For
Special Delivery Guaranteed
International Tracked & Signed
Franking prices wallchart (pdf, 1.73 MB)
UK and International formats and services guide for franking (pdf, 2.45 MB)
International services guide for franking (pdf, 345.5 KB)
To qualify for savings and avoid penalties, you must separate your mail by UK/international destination, and then by product and class.
Already using a franking machine?
Upgrade your machine
If you already have a franking machine, you can upgrade your software or lease or buy a Mailmark enabled machine. Just contact your manufacturer or independent supplier to find out more.
Maintenance of franking machines is carried out by Royal Mail authorised providers.
Choose from our list of authorised inspectors, maintainers and repairers. Royal Mail does not recommend one company over another.
Royal Mail Mailmark franking prices (pdf, 1.73 MB)
Standard franking prices (pdf, 1.7 MB)
Legal scheme for franking letters and parcels (pdf, 123.11 KB)