Business Mail

Business Mail

Monday to Friday 8am-6pm

08457 950 950

5p per minute (Mobile providers may have additional charges)

Mailing solutions for your UK business correspondence

Business Mail offers flexible, cost-effective solutions for your important UK business correspondence and transactional mail, such as bills, contracts, statements and invoices. It can also bolster relationships with existing customers and drive commercial actions.

At a Glance 

  • 37% of Business Mail items drive commercial actions including, making a purchase, visiting a company website and discussing with someone
  • Customise mailing options to suit your business needs
  • Get discounts based on quantity, address accuracy, and sorting
  • Choose from 1st Class, 2nd Class, and Economy delivery speeds

To find out more about how Business Mail can work harder for you take a look at our free guide.

Why choose Business Mail?

Whether you’re sending out time-sensitive contracts, important customer service communications, or regular correspondence such as invoices and statements, Business Mail offers a highly flexible solution. With a choice of delivery speeds and discounts based on mail volumes and how you prepare and present your mail, you can adapt Business Mail to suit your specific business needs.

Business Mail is also a valuable part of the customer journey and can boost your business. Research shows that people value mail communications and while Business Mail is generally transactional, customers respond to it commercially.

Get a snapshot of how Business Mail can drive commercial actions and add value to your business with our PDF icon business-mail-infographic.pdf

A choice of formats

Business Mail lets you send items in Letter or Large Letter format:

Mail formats
Format Dimensions Weight limit
Letter Up to 240mm x 165mm x 5mm Up to 100g
Large Letter
(in Non-Machine Readable and High Sort options)
Up to 353mm x 250mm x 25mm Up to 750g
Large Letter
(in Machine-Readable, Machine-Readable Plus and Low Sort
Up to 345mm x 245mm x 10mm Up to 750g

A choice of ways to prepare and present your mail

Business Mail offers a range of flexible options for preparing and presenting your mail, some of which offer price discounts. From handing over your mail unsorted and letting us do the rest, to presenting sorted, machine-readable mail, just select what is most appropriate for your needs.

For details of the various options, consult the Business Mail product summary.

Design & Print

If you prefer to produce and print your own licence number you can use our Artwork generator design tool to produce a mail piece image with your licence number, licence barcode, address and the indicia.

A choice of delivery speeds

Does your mail need to be there next working day or have you got time on your side? Business Mail offers a choice of delivery speeds.

  • Business Mail 1st Class
    Aims to deliver next working day
  • Business Mail 2nd Class
    Aims to deliver in 2-3 working days
  • Business Mail Economy (only available with Sorted mail)
    Aims to deliver within 4 working days

How much will it cost?

Use our pricing calculator, or download our PDF icon Business Mail rate card

Anything else you need to know?

Visit the Help page for more information and answers to frequently asked questions about this product.

Find answers to your questions and read full details of this service in the documents below.

PDF icon Royal Mail Business Mail Summary

PDF icon Business Mail User Guide

PDF icon Business Mail permitted items guidance

PDF icon Account Barcode Unsorted User Guide

PDF icon Account Barcode Unsorted User Guide - from 1st April 2019

PDF icon Specific Terms for Marketing

*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.