International Business Mail Responses

Receive your customer replies to international direct mail

International Business Mail Responses

Receive your customer replies to international direct mail

Boost the responses of your mailings by making it easier for your customers to reply. With our response services your customers will be able to send back replies to your international mail using a postage-paid envelope – so whether you’re sending out advertising mail, market research or other communications, you’ll see your response rates grow.

How it works

  • Buy an annual licence from us
  • Include a postage-paid response in your international mail
  • You’ll then only be charged for the response items you receive
  • Choose a tailored design for each country with Local Look
Mail being sorted at a mail centre

Find out more

Speak to us about international mail responses

Call us

08457 950 950
5p per minute (Mobile providers may have additional charges)

Apply online now

Apply now
Response services application form

Choose your response service

Standard service Local Look - Fully Paid Local Look - Part Paid
Receive replies from customers in over 230 countries worldwide Selected countries only Selected countries only
You cover the full cost of postage for every return You pay for the full cost of postage for every return Your customers pay for the domestic postage cost, you just pay for the return to the UK
Same design and pre-addressing to the same UK address Tailored design to fit with each country A local PO Box return address
Delivery aim: within 7 working days Delivery aim: within 10 working days Delivery aim: within 10 working days

 

*Local Look Fully Paid and Local Look Part Paid are not currently available from France and Portugal

Weight limits

You can mail responses weighing up to 50g from most countries, although size and weight limits may vary. You can mail responses weighing up to 250g from selected European countries with our standard service.

Documents and user guides

International Business Mail Response Services user guide (pdf, 1.8 MB)

International Response Services Specific Terms and Conditions (pdf, 92.86 KB)

International Business Mail Response Indicia 2015.zip (zip, 1.31 MB)

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