The UK’s greenest delivery option* for letters and parcels

Steps to Zero is our ambitious strategy to reach Net-Zero by 2040.

* Based on publicly available reported gCO2e per parcel from other UK parcel operators.

The UK’s greenest delivery option* for letters and parcels

Steps to Zero is our ambitious strategy to reach Net-Zero by 2040.

* Based on publicly available reported gCO2e per parcel from other UK parcel operators.
Our journey to become Net-Zero by 2040 comprises four main pillars
1. Zero emission deliveries

How we intend to lower our overall emissions from our final mile deliveries and achieve our ultimate goal of becoming Net Zero.

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2. Zero emission operations

Our plans to reduce consumption and increase efficiency by lowering operation emissions such as transport networks and buildings.

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3. Making circular happen

We aim to transform our operations and behaviours to embrace circularity by enabling reuse models and reducing single use items.

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4. Collaborating for action

We are committed to supporting our customers and communities to transition to Net Zero and drive industry change through innovative partnerships and collaborations.

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How Royal Mail are delivering a sustainable future

We are committed to providing sustainable services for our customers and communities as we deliver against our environmental ambitions.

We are working hard to reduce the emissions of our operations. Building on our network of on-foot deliveries, we are rolling out electric vans, trialling low-emission trucks and using renewable energy to power our buildings to help reduce our emissions even further.

As a result, we have a growing number of all-electric delivery offices, in which all deliveries are zero emission, while almost all our buildings are now powered by 100% renewable electricity.

We have the UK’s largest electric fleet of any major UK parcel operator, with 5,000 electric vans in service today.

We continue to trial other alternative fuel vehicles such as micro electric and hydrogen vehicles, as well as other delivery models – including delivery by drone!

Our network of over 85,000 posties means we can also collect your parcel while we’re out delivering. By reducing the number of journeys we can help bring down emissions and congestion levels.

Our unique ‘feet on the street’ delivery model significantly contributes to keeping our emissions low when compared to our competitors.  Over half of our parcel delivery routes are wholly or partially on foot, while 21% of our delivery routes are now zero emission.