Pay a Fee
Pay a Fee
Before you start
Please ensure you have these details to hand:
Fees explained
The charge you'll need to pay is shown on the "Fee to Pay" card. It has been calculated in the following way:
| Item size | Current price | New price (from 30 October 2023) |
|---|---|---|
Letter/large letter No postage paid/Counterfeit stamp Insufficient postage paid Use of Non-barcoded stamp |
£2.50 £1.50 £1.10 |
£5.00 £1.50 £2.50 |
Small parcel No postage paid/Counterfeit stamp Insufficient postage paid Use of non-barcoded stamp |
£3.50 £3.50 £3.50 |
£7.00 £3.50 £3.50 |
| Medium parcel | £1.50 plus incremental postage rounded to the nearest 10 pence | £1.50 plus incremental postage rounded to the nearest 10 pence |
Royal Mail is required by law to present all items arriving from outside the UK to Border Force. This mail may be checked by them and be subject to customs charges.
Any charges are calculated and applied by Border Force on behalf of HM Revenue & Customs (HMRC). These charges aren't applied by Royal Mail.
The charges depend on the contents, where the item came from and who sent it. Letters, postcards and parcels containing only documents are normally exempt.
For items sent through the post, Royal Mail pay HMRC any import VAT and Customs Duty on your behalf. This ensures you receive your item as quickly as possible.
We'll then send you a Fee to pay card. This shows how much you need to pay before you can receive your item. The amount will include our £8 handling fee.
Parcelforce
If you have received a Parcelforce "Fee to Pay" card, please visit Parcelforce