Please note: As cases of coronavirus increase across the UK, we are experiencing growing levels of employee absence due to illness and self-isolation. We’ll aim to redeliver your item on the day selected, but may not be able to do so in all locations at all times. In these cases, we’ll redeliver as soon as possible. Sorry for any inconvenience.
Sometimes we can’t deliver an item to you because nobody was there to sign for it, or if it was too big for your letterbox. We know you can’t always get to your local delivery office to collect it, so we are happy to make a Redelivery:
- free to your own address
- free to another address in your postcode area
- or for a small fee - to your local Post Office® branch.
New and improved:
delivery to neighbour
You'll now know which neighbour
we've left your parcel with
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