Terms and Conditions

Royal Mail’s Prize Draw to win a Moths Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Moths Presentation Pack (the “Prize Draw”). Please read the Terms and Conditions below, which will apply to the Prize Draw. In entering the Prize Draw, you will be deemed to have accepted these Terms and Conditions.

1. The Prize Draw is open to UK residents aged 18 and over. 
2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
3. To be entered into the Prize Draw, you must do one of the following:
   a. Facebook - Royal Mail Stamps: Like the post and comment with the correct answer to: Are moths most active in the day or night? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
   b. Facebook - Royal Mail: like the post and comment with the correct answer to: Are moths most active in the day or night? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
   c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: Are moths most active in the day or night? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
   d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: Are moths most active in the day or night? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 9 July 2026 and 23:59 on 14 July 2026 inclusive (the “Prize Draw Period”).
4. Entries received outside of the Prize Draw Period will not be accepted, and you will not be entered into the Prize Draw.
5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
7. There will be three winners. The winners will be chosen at random from all entries received across all social media channels as listed above after 10:00 on 15 July 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
8. The winners will be the first three valid entries drawn. The winners will be the owners of the social media accounts from which the selected entry is sent. 
9. Each winner will receive 1x Moths Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 15 July 2026 and will be given details of how to claim their Prize. The winner will have 14 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place, meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
11. If the winner does not provide the required information to RMG within 14 days of notification, then that winner shall forfeit their Prize, and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final, and no correspondence will be entered into. 
19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Prize Draw.
22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Waterfalls Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Waterfalls Presentation Pack (the “Prize Draw”). Please read the Terms and Conditions below, which will apply to the Prize Draw. In entering the Prize Draw, you will be deemed to have accepted these Terms and Conditions.

1. The Prize Draw is open to UK residents aged 18 and over. 
2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
3. To be entered into the Prize Draw, you must do one of the following:
   a.Facebook - Royal Mail Stamps: Like the post and comment with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
   b. Facebook - Royal Mail: like the post and comment with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
   c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
   d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What is the name of the largest waterfall in the world? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 23 June 2026 and 23:59 on 28 June 2026 inclusive (the “Prize Draw Period”).
4. Entries received outside of the Prize Draw Period will not be accepted, and you will not be entered into the Prize Draw.
5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
7. There will be three winners. The winners will be chosen at random from all entries received across all social media channels as listed above after 10:00 on 29 June 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
8. The winners will be the first three valid entries drawn. The winners will be the owners of the social media accounts from which the selected entry is sent. 
9. Each winner will receive 1x Waterfalls Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 29 June 2026 and will be given details of how to claim their Prize. The winner will have 14 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place, meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
11. If the winner does not provide the required information to RMG within 14 days of notification, then that winner shall forfeit their Prize, and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final, and no correspondence will be entered into. 
19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Prize Draw.
22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.
    Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Castles Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Castles Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw, you will be deemed to have accepted these Terms and Conditions.

1. The Prize Draw is open to UK residents aged 18 and over. 
2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
3. To be entered into the Prize Draw, you must do one of the following:
   a. Facebook - Royal Mail Stamps: Like the post and comment with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
   b. Facebook - Royal Mail: like the post and comment with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
   c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
   d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What is the defensive, often water-filled ditch surrounding a castle called? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 21 May 2026 and 23:59 on 26 May 2026 inclusive (the “Prize Draw Period”).
4. Entries received outside of the Prize Draw Period will not be accepted, and you will not be entered into the Prize Draw.
5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
7. There will be three winners. The winners will be chosen at random from all entries received across all social media channels as listed above after 10:00 on 27 May 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
8. The winners will be the first three valid entries drawn. The winners will be the owners of the social media accounts from which the selected entry is sent. 
9. Each winner will receive 1x Castles Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 27 May 2026 and will be given details of how to claim their Prize. The winner will have 14 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place, meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
11. If the winner does not provide the required information to RMG within 14 days of notification, then that winner shall forfeit their Prize, and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Prize Draw.
22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.  Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s Prize Draw to win a Centenary of the Birth of Queen Elizabeth II Presentation Pack

Royal Mail Group Ltd (“RMG” or the “Promoter”) is offering you the opportunity to win 1x Centenary of  the Birth of Queen Elizabeth II Presentation Pack (the “Prize Draw”). Please read the below Terms and Conditions which will apply to the Prize Draw. In entering the Prize Draw you will be deemed to have accepted these Terms and Conditions.

1. The Prize Draw is open to UK residents aged 18 and over. 
2. The Prize Draw is not open to employees or agencies of RMG, their group companies or family members, or anyone else RMG deems to be professionally connected to the Prize Draw. 
3. To be entered into the Prize Draw, you must do one of the following:
   a. Facebook - Royal Mail Stamps: like the post and comment with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMailStamps between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
   b. Facebook - Royal Mail: like the post and comment with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw Facebook post on RMG's Facebook Stamps Page: https://facebook.com/RoyalMail between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
   c. Twitter Royal Mail Stamps: You must follow the Royal Mail Stamps Twitter account. Like and retweet the post and reply with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw tweet on the Royal Mail Stamps Twitter page: https://twitter.com/RoyalMailStamps between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
   d. Instagram: follow the Royal Mail Instagram page and reply with the correct answer to: What month was Queen Elizabeth II born in? on the Prize Draw Instagram post on RMG's Instagram Page: https://instagram.com/royalmailofficial between 13:00 on 21 April 2026 and 23:59 on 26 April 2026 inclusive (the “Prize Draw Period”).
4. Entries received outside of the Prize Draw Period will not be accepted and you will not be entered into the Prize Draw.
5. Only one entry is permitted per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. No purchase is necessary. You are responsible for the cost (if any) of sending your Prize Draw entry.
6. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.
7. There will be three winners. The winners will be chosen at random from all entries received across all social valid social channels as listed above after 10:00 on 26 April 2026 by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize Draw Period. 
8. The winners will be the first three valid entries drawn. The winners will be the owner of the social media account from which the selected entry is sent. 
9. Each winner will receive 1x Centenary of  the Birth of Queen Elizabeth Presentation Pack (the “Prize Draw”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be posted to an address in the UK in accordance with the winner’s choice.  
10. The winners will be notified by RMG by way of a direct message on Twitter or private message on Facebook or Instagram after 10:00 on 26 April 2026 and will be given details of how to claim their Prize. The winner will have 5 days from the date of being notified to accept their Prize and to provide a postal address in the UK to which their Prize can be sent. Please check your Facebook direct messages carefully to ensure that you do not miss a message from RMG. Should the entrant have limitations in place meaning RMG cannot message the entrant without additional steps being taken, the entry may be considered null and void.
11. If the winner does not provide the required information to RMG within 2 days of notification, then that winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
12. The Prize will be posted to the winner’s address within 14 working days of the winner confirming their acceptance of the Prize. 
13. The Prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.  
14. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of the same or higher value in the event that the original Prize offered is not available.    
15. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize Draw will only be used for the purposes of administering the Prize Draw and destroyed thereafter.
16. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname, county (or city) and the winning entry. 
17. Entrants to the Prize Draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 16 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority). 
18. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize Draw is final and no correspondence will be entered into. 
19. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) methods generated by a script, bot, macro or the use of automated devices;
    f) content that is harmful to minors in any way; or 
    g) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Facebook post and the individual's entry disqualified at the Promoter's sole discretion. 
20. The Prize Draw and the Promoter's Facebook, Twitter and Instagram pages are not sponsored, endorsed or administered by, or associated with, Facebook, Twitter and Instagram. By entering into the Prize Draw, entrants release Facebook, Twitter and Instagram from all and any claims and liabilities which might arise in relation to the Prize Draw. 
21. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize Draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize Draw.
22. RMG shall not be liable for any failure to comply with its obligations relating to this Prize Draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
23. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw.  Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
24. The Prize Draw and these Terms and Conditions will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts. 
25. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.

 
Terms and Conditions

Royal Mail’s ‘Instagram Easter Prize Draw’

Royal Mail Group Ltd (“RMG” or the “Promoter”) is running a prize draw which offers you the opportunity to win a prize in April 2026 consisting of: a Hotel Chocolat Easter Chocolate Bundle (the “Prize draw”)

Please read the below Terms and Conditions which will apply to the prize draw. In entering the Prize draw, you will be deemed to have accepted these Terms and Conditions.

1. The Prize draw is open to UK residents (excluding Northern Ireland) aged 18 and over.
2. To be entered into the Prize draw, you must do the following:
   Follow RMG's Official Instagram Page. Count the number of Golden Eggs hidden in the Instagram Story posts that will be published on 1 April 2026. Comment on the post published on the official Instagram page on 1 April 2026 with your answer before 23:59 on 6 April 2026 (the Prize Draw Period).
3. Entries received outside of the Prize draw Period will not be accepted and you will not be entered into the Prize draw. 
4. Only one entry per person will be valid. Entries on behalf of another person or business will not be accepted and joint submissions are not allowed. No purchase is necessary. 
5. RMG accepts no responsibility for entries that are lost, delayed, misdirected, illegible, damaged, incorrect, incomplete or cannot be delivered or entered for any technical or other reason.  Proof of delivery of the entry is not proof of receipt of the entry by RMG.  
6. There will be one winner in total from all correctly submitted entries on Instagram  ("Eligible Entries"). The winning entry will be chosen at random by a randomised computer process from all valid entries which are received in accordance with these Terms and Conditions within the Prize draw Period.
7. The winner will be the first valid entry drawn.
8. The winner will receive a Hotel Chcolat Easter bundle consisting of 1 x Hotel Chocolat Exuberantly Fruity Extra-Thick Easter Egg, 390g - Thick Chocolate Shell - Filled With vibrant and authentically fruity chocolates, 1 x Hotel Chocolat - Chocolate Spread Easter Sandwich, 135g - Milk Chocolate with Hazelnut Praline, 2 x Hotel Chocolat Patisserie Extra-Thick Easter Egg, 410g - Thick Chocolate Shell - Filled with Dessert-Inspired Chocolates 2 x Hotel Chocolat Happy Easter H-Box - Easter Chocolate Box - 14 Milk, Dark and White Chocolate Eggs, 185g, 1 x Hotel Chocolat - A Dozen Quails Eggs, 145g - 12 Tiddly Chocolate Eggs 1 x Hotel Chocolat - Milk Chocolate City Bunnies, 86g - 16 Dashing Bunnies in 40% Milk Chocolate, 1 x Hotel Chocolat Exquisitely Nutty Extra-Thick Easter Egg, 390g - 50% Milk Chocolate Shell Spun with Pecan - Filled with Our Best-Loved Pralines (the “Prize”). RMG accepts no responsibility for any costs associated with the Prize that are not expressly included in the Prize. The Prize will be sent via Royal Mail or Parcelforce to the winners nominated address   
9. The winner will be notified by RMG by way of a private message on Instagram the day after the draw has ended at 23:59pm on 6 April 2026. The winner will be given details of how to claim their Prize. The winner will have 7 days from the date of being notified to accept their Prize and to provide the relevant details (full name, contact number, email address, postal address) for the prize to be sent. Please check your Instagram private messages carefully to ensure that you do not miss a message from RMG.
10. If the winner fails to accept the Prize and/or provide required information within the timeline set out in paragraph 10, then the winner shall forfeit their Prize and RMG shall be entitled to award the Prize to an alternative winner in accordance with the process described in paragraph 7 above. 
11. The Prize will be sent within 10 working days of the winner confirming their acceptance of the Prize. 
12. The Prize is non-exchangeable, non-transferable, and not redeemable for cash or any other prize.  
13. The Prize is subject to availability. RMG reserves the right to substitute the Prize with an alternative prize of same or higher value in the event that the original Prize offered is not available.  
14. The Promoter shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen at royalmail.com/privacy-policy and in accordance with data protection legislation.  Unless further consents are obtained and subject to paragraphs 16 and 17, personal details obtained in the process of the Prize draw will only be used for the purposes of administering the Prize draw and destroyed thereafter.
15. Subject to paragraph 17 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available upon receipt of a written request to win@royalmail.com the winner's surname and county (or city). 
16. Entrants to the Prize draw can, at any time (including at or before the time of entry) by writing to: Social Media Team, Royal Mail Dearne House, Cortonwood Drive, Brampton, Barnsley, S73 0UF, object to all or some of their personal information being made available in accordance with paragraph 16. However, the Promoter shall provide the information set out in paragraph 15 to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).  
17. Entries that contain any offensive or inappropriate content including (but not limited to):
    a) obscene, indecent or pornographic content; 
    b) content liable to incite racial hatred or acts of terrorism; 
    c) violent content; 
    d) excessive profanity; 
    e) content that is harmful to minors in any way; or 
    f) content that is otherwise harmful, unlawful or illegal,
    will be deleted, removed from the Promoter's Instagram page and the individual's entry disqualified at the Promoter's sole discretion. 
18. The Prize draw and the Promoter's Instagram page are not sponsored, endorsed or administered by, or associated with Instagram/Meta or Hotel Chocolat. By entering into the Prize draw, entrants release Instagram/Meta and Hotel Chocolat from all and any claims and liabilities which might arise in relation to the Prize draw.
19. The entrant is reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Prize draw. The Promoter will not be liable for any internet or mobile connection or other charges incurred in entering the Prize draw.
20. RMG reserves the right at any time to void, modify or discontinue, temporarily or permanently, this Prize draw with or without prior notice due to reasons outside its reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RMG in all matters relating to the Prize draw is final and no correspondence will be entered into. 
21. RMG shall not be liable for any failure to comply with its obligations relating to this Prize draw where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, mechanical issues, diversion of aircraft or other operational incidents, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.  
22. RMG accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize draw or accepting the Prize. RMG further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize draw.  Nothing in these Terms and Conditions shall exclude the liability of RMG under law for fraud or fraudulent misrepresentation, or for death or personal injury resulting from its negligence. 
23. The Prize draw and these Terms and Conditions will be governed by English law and entrants to the Prize draw submit to the exclusive jurisdiction of the English courts.    
24. Promoter: Royal Mail Group Limited of 185 Farringdon Road, London, EC1A 1AA.