International Business Mail Tracking and Signature Services

Choose a service to suit your needs

International Business Tracked

Keep tabs on your letter with tracking at five points after despatch as well as an online confirmation of delivery.

International Business Signed

Your item is tracked until it leaves the UK and only handed over at its final destination once we have a signature from the recipient.

International Business Tracked & Signed

For total confidence, this service combines full end-to-end tracking, signature on delivery and an online delivery confirmation.

A signature is taken on delivery for items sent using International Tracked & Signed and International Signed. (Note that we don't provide a copy of the signature as part of the service).

Are these services available to any destination?

Availability of our International Business Tracking and Signature Services varies by destination.

International Tracking and Signature Services List

What can you send?

Letters

You can send letters weighing up to 100g and measuring up to 245mm long, up to 165mm wide, and up to 5mm thick.

Large letters

You can send large letters weighing up to 500g and measuring up to 381mm long, up to 305mm wide, and up to 20mm thick.

What can’t you send?

There are some items we can’t carry in overseas post for legal or health and safety reasons, and others that have some restrictions.

See a detailed list of prohibited items and a list of restricted items.

How long will it take?

All our International Business Tracking and Signature Services aim to deliver to Europe within 2-5 working days, and worldwide within 5-7 working days.

How much will it cost?

You can calculate the price for our International Business Tracking and Signature Services using the downloadable calculator below, or check the rate card.

2018 version International Business Services Calculator

International Business Parcels rate card

Is there compensation for loss or damage?

For our Tracked services we provide proof of posting and compensation up to £100 as standard. We also offer the option of extra compensation up to £300 to protect valuable items against loss or damage. For International Signed the standard level of compensation is £50 with the option of extra compensation up to £250.

However, because we rely on postal services and couriers around  the world, we can’t offer a guaranteed delivery time, and we can’t compensate for delays.

Learn more about compensation for loss or damage

Entry level

To access our International Business Tracking and Signature Services, you can either:

Achieve a consolidated entry level of a minimum of 1,000 items per annum across the following services: Royal Mail Tracked 24®, Royal Mail Tracked 48®, International Business Tracked, International Business Tracked & Signed, and International Business Signed.

Or

Spend a minimum of £5,000 per annum across our International Business Services portfolio.

Anything else you need to know?

Specific Terms for International Business Services

Royal Mail General Terms and Conditions

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*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.