Business Redirection

Ensure your mail arrives at your new business address

Planning to move your business? Whether you’re relocating your entire organisation to a new site or moving a single brand to different premises, we’ll make sure your business mail moves with you.

At a Glance 

  • Redirect mail to UK and international addresses
  • Continue redirecting for up to 4 years
  • A flexible solution for temporary or permanent moves

How does it work?

We need at least five working days to set up a Business Redirection – but ideally you should apply at least three weeks before your business relocates.

Make sure we’re aware of all the different organisation names you want covered by your Redirection. Also include abbreviations e.g. Royal Mail – RM. If you don’t, some mail may continue to be delivered to your old business address.

How much does it cost?

Destination Duration             Price
UK address(1) Up to 3 months
Up to 6 months
Up to 1 year
Overseas address - non-EU(2) Up to 3 months
Up to 6 months
Up to 1 year
Overseas address - EU(3) Up to 3 months
Up to 6 months
Up to 1 year

Please note, the table above shows price per business name.

(1) UK VAT exempt
(2) International Standard Non-EU prices are zero rated
(3) International Standard EU prices include VAT at the standard rate

How to apply

To apply for a Business Redirection, download our application form or pick one up from a Post Office® branch. Then fill in the form and submit it by post or at a Post Office® branch.

PDF icon Business Redirection Application Form

Post your completed application form, proof of identity and cheque(s) to:

Royal Mail Redirection Centre
PO Box 944

For your security we will send an acknowledgement letter to your old address to confirm you have set up a Redirection.

Is only a small part of your business moving?

Let us make sure mail reaches your new address.

Find out how to make Diversion work for you

Anything else you should know?

Visit the Help page for more information and answers to frequently asked questions about this service.


PDF icon Business Redirection terms and conditions

PDF icon Business Redirection Application Form


*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.