Contact us about parcel shipping solutions

Please enter some details about yourself and your company and we'll be in touch about your options.  

Please note this form is not for Customer Service type queries. To ensure your query is answered as quickly as possible and gets to the right team if needed we recommend visit the following pages:

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As you are sending less than 20 parcels a week the best solution for you is to buy postage online with Click & Drop or the Royal Mail App.  
Sending parcels is easier than you think:

  1. Buy postage quickly online using the Royal Mail App or our tool Click & Drop
  2. Print your postage at home 
  3. Drop your parcel off at a Parcel Postbox, Post Office branch or Royal Mail Customer Service Point

Visit our sending guide for quick tips on how to self-serve with Royal Mail.
For general help and support about our services visit

Do you have a parcels contract with Royal Mail?
What Shipping Solution are you interested in?