Royal Mail Relay® - Retail

Enabling multi-channel, multi-site retailing

Royal Mail Relay allows you to deliver Click & Collect orders, replenish depleted stock, carry out inter-store transfers of stock and documents and collect customer returns.

Click & Collect

Royal Mail Relay enables your customers to order online for in-store collection the following morning. So, while your customers save on delivery costs and avoid the need to wait in for deliveries, your business will enjoy a competitive advantage and benefit from increased footfall to your stores, with the possibility of further sales.

Dedicated network

Items are sorted overnight in our dedicated network for delivery to each of your sites the following morning. We can service any location you nominate: stores, offices, warehouses, third parties’ sites, secure locations, or any chosen unmanned site. All this comes with our market beating, highly reliable quality of service to give you certainty and consistency of delivery every day.

Stock replenishment and inter-store transfers

Royal Mail Relay allows you to replenish depleted stock, carry out inter-store transfers of stock and documents and collect customer returns, so you’ll be able to get items back into your inventory fast. To simplify your logistics and reduce costs, the same service will also deliver your point of sale material and consumables such as till rolls and stationery.

Let us know about your needs, and we’ll be in touch

Parts
We'll deliver to wherever your field staff are
Finance
Secure, time sensitive inter-site transfers