Royal Mail Relay® - Parts

Supplying field service staff throughout the UK

By providing overnight delivery of parts we can drive up the productivity of your workforce. They’ll spend less time travelling and more time serving your customers.

 

In-boot and other locations

Our “key holder” service enables us to deliver items directly to the boot of an engineer’s van from 4.30am the next day.

We can also offer bespoke delivery to alternative locations such as a lock-box, or any other unmanned site where your engineer is based.

You can use this service to save time, cut vehicle mileage and running expenses and at the same time, drive up customer satisfaction.

Making your inventory work harder

With early morning delivery to any Royal Mail Delivery Office, secure location or engineer’s van you nominate, your field staff will be able to carry lower levels of stock knowing they will receive the items they need before their working day begins. And with streamlined collection of returns, you’ll get items back into your inventory fast, so they can be sent exactly where they’re needed.

UK's largest Pick Up Drop Off network

Our network of around 1,400 Royal Mail Delivery Offices is manned for secure handover. Each site offers on-site parking directly outside for pre-8am collection of packages and parcels.

Let us know about your needs, and we’ll be in touch

Retail
Ideal for Click & Collect and stock replenishment
Finance
Secure, time sensitive inter-site transfers