Service Update

For Parcelforce Service Updates, please visit: Parcelforce Service Updates

 

Thursday, 5 February 2026

Delivery and collection services will take place across the UK today.

Click the links below, for a daily round-up of our operation.

Royal Mail operates an air and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK. Here we let you know about any significant issues in our logistics operation.

Air
Our air network services operated to schedule over the last 24-hours.

Road
Our road network services operated to schedule over the last 24-hours.

Mail Centres
The mail centre below reported not all mail was processed or despatched to schedule over the last 24-hours. As a result, some mail may be delivered later than planned.

  • Chelmsford: Some mail posted yesterday in the CM, CO, IP, SS postcode areas, due for delivery today in other parts of the UK.

We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

  • Abercarn DO (NP11)
  • Aberdare DO (CF44, CF45)
  • Ashington DO (NE22, NE62, NE63, NE64)
  • Banbridge DO (BT32)
  • Barry DO (CF62, CF63)
  • Beverley DO (HU11, HU17, HU18)
  • Blyth DO (NE24)
  • Bow DO (E3)
  • Brechin DO (DD9)
  • Bridge of Don DO (AB22, AB23)
  • Calderway DO (WF12, WF13, WF14)
  • Chichester DO (PO18-PO20)
  • Chipping Norton DO (OX7)
  • Darwen DO (BB3)
  • Deeside DO (CH5)
  • Hull Central DO (HU1-HU3, HU5, HU9, HU12, HU19)
  • Hyde DO (SK13, SK14, SK16)
  • Kesh DO (BT93)
  • Kettering DO (NN14, NN15, NN16)
  • Leicester East DO (LE2, LE5-LE7)
  • Lichfield (WS7, WS13, WS14)
  • Lisburn DO (BT26-BT28)
  • Lisnaskea DO (BT92)
  • Mid Rhondda GanolDO (CF39-CF40)
  • Nantwich DO (CW5)
  • Newcastle West DO (NE5, NE15)
  • North Tyneside DO (NE25-NE30)
  • Nottingham South DO (NG2 and NG12)
  • Pontefract DO (WF7, WF8, WF9, WF11)
  • PontyclunDO (CF72)
  • Pontypridd DO (CF37, CF38, CF46)
  • Shrewsbury DO (SY1-SY5)
  • South Shields DO (NE33, NE34)
  • Spennymoor DO (DL16-DL17)
  • Swan House DO (LE1, LE3, LE7-LE9, LE19, LE95)
  • Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
  • Waterlooville DO (PO7-PO8)

If you need to collect an item for which we've left a 'Something for You' card, please check royalmail.com/services-near-you for details of our Customer Service Point locations and opening hours.

 

How does the weather affect my deliveries? 

When there is severe weather - such as significant snowfall, icy conditions or localised flooding - your street or some of the roads on route to your address may become too dangerous to access. We will always make every attempt to get your mail to you daily, if it’s safe for us to do so. Our postmen and women may start their rounds but are unable to finish them because of issues along the way. Conditions can improve or deteriorate quickly, so we undertake risk assessments throughout the day to ensure we’re doing all we can to get to as many addresses as possible. And we always work hard to return to full services as quickly as it’s safe for us to do so. 

 

Will my business mail be collected today? 

If we think there’s anything that may prevent us from collecting your business mail – whether that’s due to resourcing issues, severe weather or unplanned road closures - we’ll make every effort to let you know. This could be by telephone from one of our local collection managers, or an email from our Customer Service Team. We’ll get in touch even if we can’t say for certain if we’ll get to you or not as the disruptive issues continue to change, because we know how important it is that you have information so you can plan. Every effort is made to be there for you and to ensure we let you know if there’s a chance we won’t be. 

 

Public and local holidays

We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays. (Please note: Local holidays are subject to change).

Please use the links below to see the public and local holidays and how they will affect our services.

England and Wales 2026

Northern Ireland 2026 

Scotland 2026

 

England and Wales 2026

Date Holiday Royal Mail Services
Thursday 1 January New Year's Day No collections or deliveries
Friday 3 April Good Friday No collections or deliveries
Monday 6 April Easter Monday No collections or deliveries
Monday 4 May Early May Bank Holiday No collections or deliveries
Monday 25 May Spring Bank Holiday No collections or deliveries
Monday 31 August Summer Bank Holiday No collections or deliveries
Friday 25 December Christmas Day No collections or deliveries
Saturday 26 December Boxing Day No collections or deliveries.
Monday 28 December Substitute day for Boxing Day No collections or deliveries

 

Northern Ireland 2026

Date Holiday Royal Mail Services
Thursday 1 January New Year's Day No collections or deliveries
Tuesday 17 March St Patrick's Day No collections or deliveries
Friday 3 April Good Friday No collections or deliveries
Monday 6 April Easter Monday No collections or deliveries
Monday 4 May Early May Bank Holiday No collections or deliveries
Monday 25 May Spring Bank Holiday No collections or deliveries
Monday 13 July Bank Holiday No collections or deliveries
Tuesday 14 July Non-Service Day No collections or deliveries
Monday 31 August Summer Bank Holiday No collections or deliveries
Friday 25 December Christmas Day No collections or deliveries
Saturday 26 December Boxing Day No collections or deliveries.
Monday 28 December Substitute day for Boxing Day No collections or deliveries

 

Scotland 2026

Date Holiday Royal Mail Services
Thursday 1 January New Year's Day No collections or deliveries.
Friday 2 January Bank Holiday No collections or deliveries.
Friday 3 April Good Friday Normal collections and deliveries.
Monday 6 April Easter Monday No collections or deliveries.
Monday 4 May Early May Bank Holiday No collections or deliveries.
Monday 25 May Spring Bank Holiday No collections or deliveries, except in Ayr (KA6-KA8).
Saturday 6 June Local Holiday No collections or deliveries in the TD9 postcode area.
Monday 8 June Local Holiday No collections or deliveries in the TD7 postcode area.
Saturday 20 June Local Holiday No collections or deliveries in the EH43 to EH46 postcode areas.
Friday 26 June Local Holiday No collections or deliveries in DG13 postcode areas.
Saturday 27 June Local Holiday No collections or deliveries in TD1,TD2,TD4 and TD6 postcode areas.
Saturday 4 July Local Holiday No collections or deliveries in PA14-PA19 postcode areas.
Saturday 11 July Local Holiday No collections or deliveries in TD8 postcode area.
Monday 3 August Local Holiday No collections or deliveries in KA6-KA8 postcode areas.
Monday 31 August Summer Bank Holiday No collections or deliveries except in the following postcode areas: DG13, EH43-EH46, G, HS1-HS3, HS6, KA, KW15, KW17, ML1-ML12, PA1-PA20, PA22-PA28, PA30-PA35, PA37-38, PA42, PA45, PA60, PH1, PH2, PH14, TD1, TD2, TD4-TD9, ZE1-ZE2.
Monday 21 September Local Holiday No collections or deliveries in the KA1-KA5 and KA16-KA18 postcode areas.
Monday 29 September Local Holiday No collections or deliveries in the G, HS1-HS3, HS6, KA9-KA15, KA19-KA30, KW15-KW17, ML1-ML12, PA1-PA13, PA20-PA28, PA30-35, PA37-38, PA42, PA45, PA60, ZE1-ZE2 postcode areas.
Monday 5 October Local Holiday No collections or deliveries in the PH1, PH2 and PH14 postcode areas.
Friday 25 December Christmas Day No collections or deliveries.
Saturday 26 December Boxing Day No collections or deliveries.
Monday 28 December Substitute day for Boxing Day No collections or deliveries

To find out about the latest incidents affecting post across the world, please visit our International Incident Bulletin page.

Customers sending items requiring a customs declaration (such as goods or gifts) internationally are asked to purchase postage online, through shipping solutions or over the counter at Post Office branches. Items using stamps must be posted at a Post Office branch in order to fulfil customs requirements. Franking machine customers posting goods must use the franking machine API to complete customs declarations and produce the CN22. 

In addition to the Tracking information available through the Royal Mail website, senders and recipients may be able to access additional tracking information on the destination posts webpages.

Keep up to date with information about Royal Mail services in your local area. Sign-up Opens in new window to receive our service alerts.