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- 1Start here
- 2Choose service/design
- 3Choose speed/size
- 4Add address
- 5Add logo
- 6Preview & download
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Why is my licence number rejected?
We have revamped our Response Services which are now called Response Standard service (consisting of Business Reply and Freepost); and Response Plus service (consisting of Business Reply and Freepost) and have introduced a new format of licence numbers. These new licence numbers follow a twelve (12) letter (no numbers) format: PPPP-QQQQ-RRRR.
Unfortunately, you can't download any of our artwork without a new style licence number.
How do I get a new style licence number?
Please complete the Response Services application form (PDF 42KB) and send it with your payment to the address on the form.
It may take up to 7 working days to process your new licence number.
What if I do not accept part or all of your terms and conditions?
You must fully accept our terms and conditions in order to use our stationery artwork tool.