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  3. 4Add address
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  5. 6Preview & download

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Enter your Response Services licence number

To produce stationery artwork for Business Reply and Freepost (Plus and Standard) please enter your licence number then read and accept our terms and conditions. Once you are ready, continue to the next step to begin creating your artwork.

Enter your licence number:
Enter your licence number:
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(e.g. PPPP-QQQQ-RRRR)

Select an output - complete mailpiece artwork or barcode only

Please choose the output that best suits your needs. If you select the ‘mailpiece artwork’ option we will provide you with a graphic for the entire front of your mailpiece. If you would like to download the barcode only so that you can design your own mailpiece please select the barcode only option.

Terms and Conditions

By downloading any Royal Mail Response Services mailpiece artwork or barcode you acknowledge and agree that:

  1. All Royal Mail Response Services designs and artwork are the copyright, trademarks and designs of Royal Mail Group Ltd
  2. You will only use the Royal Mail Response Services designs and artwork in the form supplied by Royal Mail Group Ltd
  3. You will not use the Royal Mail Response Services designs and artwork for any purpose other than for use in Royal Mail Response Services
  4. You will not use any other intellectual property owned by Royal Mail Group Ltd or any similar get-up or mark, without Royal Mail Group Ltd's prior consent
  5. You have read, accept and are bound by our website terms and conditions and the Response Services terms and conditions. If you do not accept all of the terms please do not proceed to download artwork.

Get help completing this task

Why is my licence number rejected?

We have revamped our Response Services which are now called Response Standard service (consisting of Business Reply and Freepost); and Response Plus service (consisting of Business Reply and Freepost) and have introduced a new format of licence numbers. These new licence numbers follow a twelve (12) letter (no numbers) format: PPPP-QQQQ-RRRR.

Unfortunately, you can't download any of our artwork without a new style licence number.

How do I get a new style licence number?

Please complete the Response Services application form (PDF 42KB) and send it with your payment to the address on the form.

It may take up to 7 working days to process your new licence number.

What if I do not accept part or all of your terms and conditions?

You must fully accept our terms and conditions in order to use our stationery artwork tool.