Royal Mail Pro Shipping - Terms & Conditions │ Royal Mail Group Ltd Skip to main content
Home

Personal

  • Personal
    • Sending (Desktop)|Sending (Mobile/Tablet)
      • UK delivery prices
      • International delivery prices
      • Return to retailers
      • Same day delivery
    • Receiving (Desktop)|Receiving (Mobile/Tablet)
      • Tracking
      • Redelivery
      • Paying fees
      • Redirection
      • Holding mail with KeepSafe
      • PO Box
      • Delivering NHS prescriptions
    • Personal Home (Mobile/Tablet)
    • Small business hub

      Helping you achieve your goals
    • Help for personal

      Support for all your sending needs
    • Send an item
    • Find a postcode
    • Book a collection
    • Find Royal Mail Locations
  • Business
    • Shipping (Desktop)|Shipping (Mobile/Tablet)
      • Parcel deliveries
      • Mail delivery
      • UK business delivery prices
      • International business shipping
      • Same day delivery
      • Shipping for your business
      • Save with an account
    • Receiving (Desktop)|Receiving (Mobile/Tablet)
      • Track
      • Redeliver
      • Returns
      • Hold my mail
      • Collect my mail
      • Business PO Boxes
      • Redirect
      • Pay fees
    • Small business hub (Desktop)|Small business hub (Mobile/Tablet)
      • Side Hustle
      • Starting to sell online
      • Looking to grow
      • Established SMEs
    • Marketing (Desktop)|Marketing (Mobile/Tablet)
      • Marketing mail
      • Data Services
    • Business Home (Mobile/Tablet)
    • Small business hub

      Helping you achieve your goals
    • Help for Business

      Support for all your sending needs
    • Send an item
    • Find a postcode
    • Track a delivery
    • Open a business account
  • Stamps & supplies
    • Postage and packaging (Desktop)|Postage and packaging (Mobile/Tablet)
      • 1st and 2nd Class Stamps
      • International Postage
      • Make up Values
      • Special Delivery Guaranteed™
      • Business products
    • Special stamp issues (Desktop)|Special stamp issues (Mobile/Tablet)
      • The Stamp Hub
      • Winnie the Pooh
      • Duran Duran
      • Pets
      • Military Jet Aircraft
      • Moths
      • Collecting stamps
    • Subscriptions and gifts (Desktop)|Subscriptions and gifts (Mobile/Tablet)
      • 2026 Annual Subscriptions
      • Subscriptions
      • Presentation packs
      • Framed stamps and prints
      • First Day Covers
      • Coins and medals
      • Annual collections
      • Bundles
    • Stamps & supplies home (Mobile/Tablet)
    • Winnie the Pooh

      A century of friendship and adventure
    • Duran Duran

      From bold beginnings to boundless creativity
  • Log in
  • Register
  • Send an item

Login and Register

  • Log in
  • Register

RMG Search

  • Search royalmail

Send an item

  • Send an item
Toggle navigation
  • Track your item
  • Book a collection
  • Sending in the UK
  • Sending internationally
  • Find a postcode or address
  • Track your item
  • Book a collection
  • Sending in the UK
  • Sending internationally
  • Find a postcode or address

Royal Mail Pro Shipping - Terms & Conditions

Download the terms and conditions (pdf, 1.12 MB)

Breadcrumb

  1. Home
  2. Current page: Royal Mail Pro Shipping - Terms & Conditions

RML Footer

  • Personal
    • Sending letters or parcels
    • Receiving your mail and deliveries
    • The future of letter deliveries
  • Business
    • Shipping business mail and services
    • Receiving your mail and deliveries
    • Marketing services
  • Shop
    • Postage and Packing
    • Special stamp issues
    • Subscriptions and gifts
  • Our websites
    • Help and support
    • Contact us
    • Jobs and careers
    • Parcelforce Worldwide
Our partners (Text)
Keep me posted
Safe spaces
Stamp out scams
British heart foundation
Terms of use
Privacy
Terms and conditions
Cookies
International distribution services
Accessibility
Cymraeg

Social links

© Royal Mail Group Limited 2026
2D569042-6990-413A-805A-A46371AB1EFD Icon - Collect Clear Icon - In progress Icon - Location Icon - Send item Icon - Success