How did you hear about our PO Box service? How did you hear about our PO Box service? - None -Online searchRoyal Mail websiteFamily/friendRoyal Mail employeeReceived marketing from Royal MailBlogLinkedInSocial mediaOther… Enter other… What type of PO Box service did you want? PO Box Collect PO Box Delivery PO Box Transfer of Street Address mail How did you want to pay? PayPal Direct Debit Invoice Other… Enter other… What was your reason for not completing your application? My attention was taken up with something else There were technical problems with the site when I was filling out the application The application process took too long I wanted to check with my partner/family/ OR colleague/manager before I applied I wanted to check how much a PO Box would cost It was too expensive I couldn't wait 7 days for the service to be set up My payment card is not registered to my address I needed to get more information for my application I couldn’t find my address on the system I was looking for another Royal Mail service (e.g. Redirection or Keepsafe) I wanted to be able to setup and pay by direct debit online Other… Enter other… Please can you tell us the following details about the technical issues you experienced? Date Time Which web browser were you using? Did you see an error message? Yes No Can you please record the error message here Overall, how satisfied or dissatisfied are you with the PO Box application process? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Very dissatisfied Don’t know Do you have any comments on the PO Box application process? PO Box® survey
