Compliments and Feedback for Royal Mail and Parcelforce

We'd love to hear about a Royal Mail or Parcelforce colleague who has gone the extra mile for you.

Tell us about a Royal Mail or Parcelforce colleague who provided excellent service. This could be a delivery colleague, customer service advisor, collection driver, depot colleague, or any other member of our team.

Before you continue

Please do not use this form if:

You would like to provide feedback about a Post Office Counters colleague. Instead, please visit the Post Office website.
You would like to make a complaint or claim. Please visit our Complaints and Claims page.

Share the details with us and we'll make sure your compliment gets back to the right person or team.

Required fields

Which service would you like to compliment? *

Royal Mail

Parcelforce

Staff details

Name of our colleague (if known)

What service or department were you using at the time? *

Where did this happen? Please provide a postcode, address or location *

Give a postcode, street and area, full address or the name of the Delivery Office

Tell us your feedback *

Your details

While we won’t normally be back in touch with you, you can leave your details if you wish

First name

Phone

Email