Products & Services

Welcome to a world of possibility

There’s much more to Royal Mail than reliable mail
delivery. Being on the UK’s 29 million doorsteps six 
days a week means we know where your customers are
and what they want. It’s powerful stuff. We can give you
the tools and insights to make your business run more
smoothly, re-engage with your market, and expand overseas. 
If business is good we can make it even better, and if things
aren’t so great we canhelp you get back on track. Put it all
together and Royal Mail can show you the way to a world
of possibility.

See our new set of business integration tools (APIs)

Find new opportunities

The secret to attracting new customers is understanding your current customers.

How well do you really know your customers? What they love, hate or just plain ignore? Royal Mail can bring you closer. We’re on the UK’s 29 million doorsteps six days a week so we understand exactly what appeals to people and what doesn’t. We have trustworthy information you can use to attract new buyers and give your current customers more of what they want, so you always reach the right audience with the right message.

Raise your reputation

Want to build your business? Then start by raising your reputation with a little help from Royal Mail.

A massive 75% of shoppers say that seeing “Royal Mail” as a delivery option gives them more confidence when buying online*. The more positive they feel about your business, the more likely they are to use you again and spread the word. Add to that popular services like SMS delivery alerts, free returns and our library of articles on important topics like raising your eBay seller rating, and Royal Mail can help you build trust and credibility – with all the benefits that brings.

* Delivery Matters 2014 (Hall & Partners)

Expand overseas

Royal Mail takes the mystery out of reaching massive new markets.

Many ambitious businesses would like to expand overseas. The question, of course, is how? Wouldn’t it be good if you had an expert partner who could show you the way? That’s where Royal Mail comes in. We can help with everything from entering the international marketplace to understanding export tax, with effective ways to track deliveries and an unrivalled system for international returns. The internet makes it easy to sell overseas; Royal Mail’s international expertise makes despatch just as straightforward.

Save time and money

We can cut your costs and help you save valuable time by working smarter.

Making the most of time and money is essential for any ambitious business, whether you’re serving customers close to home or focusing further afield. After all, if you’re despatching dozens of items every day, even a tiny change to how you work can make a major difference. Royal Mail has the skills, services and support you need to get more from less, leaving you free to invest time and money in developing skills for you and your staff, seeking out new suppliers or even inviting your favourite clients out for a well-earned glass of wine.

Scale up fast

When business booms we can help you make the most of the opportunity.

Imagine your business booms and parcels are piling up on every surface waiting for despatch. It’s a great position to be in, but also a potential nightmare as you struggle to stay on top of everything. The good news is we’ve the reach and resources to help even the smallest start-up quickly scale their operations to meet demand. Fast, responsive and reliable, Royal Mail can make your life easier with everything from warehousing and fulfilment to collections and returns, saving you time, trouble and trips to a Post Office® branch.