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Interested in a business account? Fill in your details and we’ll give you a call:

Please note this form is not for Customer Service type queries. To ensure your query is answered as quickly as possible and gets to the right team if needed we recommend visit the following pages:

• Business Collections
• Tracking an item
• General business queries
• General consumer queries

As you are sending less than 20 parcels a week the best solution for you is to buy postage online with Click & Drop or the Royal Mail App.  
Sending parcels is easier than you think:

  1. Buy postage quickly online using the Royal Mail App or our tool Click & Drop
  2. Print your postage at home 
  3. Drop your parcel off at a Parcel Postbox, Post Office branch or Royal Mail Customer Service Point

Visit our sending guide for quick tips on how to self-serve with Royal Mail.
For general help and support about our services visit

Save with a parcel delivery account

Send over 20 parcels a week? Don't miss our lowest prices — open a business account today

Save with a parcel delivery account

Send over 20 parcels a week? Don't miss our lowest prices — open a business account today

Call us to see how you could save with an account

0800 177 7814
Mon-Fri 9am-5:30pm

Talk to us about the benefits of a business parcel delivery account


Send over 20 parcels a week

  • Save with volume-related discounts
  • Streamline orders with free, easy shipping solutions
  • Full access to our Tracked and Returns services
  • Benefit from Free business collections from your premises if you spend over £17,000 per annum
  • Enjoy better cash-flow management with access to a credit account and invoicing at standard terms
  • Keep an eye on expenditure and automate billing


Send over 20 parcels a week

Our Account Manager has been extremely helpful. I recommend Royal Mail - they're a great team to work with.

Paul Howcroft, Owner, Fancy Dress Ball
Reasons to open a Royal Mail account:
Preferred by your customers

Partner with a delivery provided you can trust. We ’re rated the most trustworthy, ethical, personal and essential delivery company in the UK by online shoppers.1

Easy & convenient ways to ship

Our parcel shipping solutions make sending parcels easy. Streamline your business with Click & Drop, Pro Shipping, Bespoke or API Shipping

Tailored to your business

From marketplace sellers to large corporations, from SamedayTM or next-day delivery to economy options - we design a courier service to suit you

Support when you need it

Our experienced Sales colleagues are on hand to help you in selecting the best solutions for your business, backed up by a team of 1,500 Customer Experience colleagues

Watch how Sanjay, Hayley and Camilla use a Royal Mail Business Account and Click & Drop to help their businesses grow

Not sending 20 parcels a week?

Save with Click & Drop
Click & Drop

Mintel Online Retailing Consumer Report 2023. Research conducted with online shoppers.

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