We’ll handle your returned mail
Reduce hassle while making savings:
How it works
of your mail doesn’t reach your customers. We can analyse the data for you to find out why – and even work out where those customers are now.
Our insights are provided to you in a digital file daily, weekly or monthly, so that you can keep your database up-to-date.
We can capture useful data from your mail, including:
- Reason for return
- Name, address and URN of recipient
- Campaign code
- Written notes
Analysing this against Royal Mail databases, we can also work out where your customers are now.
We’ll even process the contents; items can be destroyed or securely recycled. Valuable items or important documents can be returned to you.
Insights into your inbox in 4 easy steps:
- We give you a dedicated PO Box address to put on all your mail.
- Any returned mail goes to that address to be processed as you wish.
- We capture information from your mail and analyse the data.
- You receive a digital file of our findings to update your database.