Mail Capture and Cleanse

Let us turn your returned mail into data insights, and help you comply with the GDPR
Find out how

Mail Capture and Cleanse

Let us turn your returned mail into data insights, and help you comply with the GDPR
Find out how

We’ll handle your returned mail

Reduce hassle while making savings:

  • Save time – we look after all your returns
  • Save money compared to handling returns yourself
  • Improve brand trust by using up-to-date data
  • Reduce waste by removing goneaway records

How it works

4%

of your mail doesn’t reach your customers. We can analyse the data for you to find out why – and even work out where those customers are now.

Our insights are provided to you in a digital file daily, weekly or monthly, so that you can keep your database up-to-date.

We can capture useful data from your mail, including:

  • Reason for return
  • Name, address and URN of recipient
  • Campaign code
  • Written notes

Analysing this against Royal Mail databases, we can also work out where your customers are now.

We’ll even process the contents; items can be destroyed or securely recycled. Valuable items or important documents can be returned to you.

Insights into your inbox in 4 easy steps:

  1. We give you a dedicated PO Box address to put on all your mail.
  2. Any returned mail goes to that address to be processed as you wish.
  3. We capture information from your mail and analyse the data.
  4. You receive a digital file of our findings to update your database.

Get in touch with our dedicated team

Discuss your needs and let us find a tailored solution

Monday – Friday 9am-5pm

03456 000 098

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50% of your data will be out of date in 2 years
Clean your existing data now